Front Desk Representative

3 hours ago


St Louis, Missouri, United States Concord Hospitality Full time
Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Guest Service: Provide exceptional customer service to our guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Front Desk Operations: Manage the front desk area, including checking guests in and out, handling room assignments, and maintaining accurate records.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Anticipate and resolve guest concerns and issues in a proactive and professional manner.
  • Teamwork: Collaborate with other departments to ensure a smooth and efficient guest experience.
Why Work with Us?

At Concord Hospitality, we value our associates and strive to create a positive and supportive work environment. We offer a comprehensive benefits package, competitive wages, and opportunities for career advancement. Our company culture is built on five core values: Quality, Integrity, Community, Profitability, and Fun. We are proud to be an EEO employer and maintain a drug-free workplace.



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