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Front Desk Representative

2 months ago

St Louis, Missouri, United States Midas Hospitality Full time
Hotel Front Desk Agent Job Description

Midas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest experiences. This role involves greeting and registering guests, assigning rooms, and handling inquiries about hotel services and amenities.


Key Responsibilities:
  • Deliver personalized service to guests, ensuring their needs are met and exceeded.
  • Manage room assignments, key distribution, and guest accounts.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Maintain a clean and organized front desk area, adhering to hotel standards.

Requirements:
  • Previous experience in a customer-facing role, preferably in hospitality.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Familiarity with hotel management systems and software.

About Midas Hospitality:

We are a people-first organization that values our associates and strives to create a positive work environment. We offer competitive compensation, opportunities for growth and development, and a range of benefits to support our employees' well-being.

Please visit our website for more information about our company culture and benefits.