Hotel Team Member

2 days ago


Kansas City, Missouri, United States KMG Hotels Full time

About the Role

We are seeking a skilled and enthusiastic Hotel Team Member to join our team at Hampton Inn Kansas City. As a key member of our hotel staff, you will provide exceptional guest service and support to ensure a memorable stay for our guests.

Job Responsibilities

  • Deliver outstanding guest service through various interactions including in-person, phone, and email communication.
  • Process reservations efficiently and effectively, ensuring accurate information is captured and communicated to relevant parties.
  • Handle cash transactions with precision and accuracy, maintaining a high level of integrity and attention to detail.
  • Manage multiple tasks simultaneously, prioritizing guest needs and responding promptly to queries and concerns.

Requirements

  • A strong passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
  • Prior experience in a fast-paced hospitality environment, preferably in a front desk or guest services role.

Benefits

  • A competitive salary of $45,000 per year, paid bi-weekly.
  • The opportunity to work in a dynamic and supportive team environment, with opportunities for growth and professional development.
  • Travel discounts at all Hilton Hotels, allowing you to explore new destinations while experiencing the best of hospitality.

About KMG Hotels

KMG Hotels is a leading hospitality company founded in 2000 by Jay and Sanjay Koshiya. With over 800 associates across 21 hotels, we pride ourselves on exceeding expectations and setting standards of excellence. Our commitment to honesty, integrity, and progressive sales practices has earned us a reputation as a premier lodging company. Join our team and become part of a culture that values respect, teamwork, and innovation.



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