Hotel Operations Manager

7 days ago


Kansas City, Missouri, United States Hotel Lotus Stadium Full time
About Us

Welcome to Hotel Lotus Stadium, a premier hotel located just off of I-70, within walking distance to the Truman Sports Complex. We're proud to be one of the best hotel deals in Kansas City, offering clean, comfortable accommodations and ample amenities.

Job Summary

We're seeking an experienced Assistant Hotel Director to join our team. This is an exciting opportunity for a results-driven professional to take on key responsibilities, ensuring exceptional customer service and driving hotel profitability.

Key Responsibilities
  • Elevate hotel operations by implementing strategic plans and supervising staff to meet quality standards and budget goals.
  • Monitor departmental performance, identifying areas for improvement and developing effective solutions to drive revenue growth.
  • Collaborate with department heads to develop annual budgets, assess performance, and make adjustments as needed to preserve profitability.
  • Serve as a liaison between guests and front desk staff, addressing concerns and providing resolutions that exceed guest expectations.
Qualifications
  • Minimum 3 years of experience in hospitality management, preferably in a similar role.
  • Strong focus on delivering exceptional customer service and creating a positive guest experience.
  • Excellent organizational, communication, and problem-solving skills.
  • Bachelor's degree in Hospitality Management or a related field.
Compensation & Benefits

$60,000 - $80,000 per annum, plus comprehensive benefits package including health insurance, retirement plan, and paid time off.


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