Crossroads Hotel Ambassador

1 day ago


Kansas City, Missouri, United States Crossroads Hotel Group LLC Full time
Guest Experience Expert

About the Position:

We are seeking a charismatic and empathetic Guest Experience Expert to join our team at the Crossroads Hotel Group LLC. As a key member of our front desk team, you will be responsible for delivering personalized experiences for our guests.

Main Responsibilities:

  • Anticipate and meet the needs of our guests, providing a warm and welcoming atmosphere.
  • Process transactions, handle guest requests, and answer internal/external calls.
  • Collaborate with colleagues to deliver exceptional service and create memorable experiences for our guests.

Requirements:

  • A high school diploma or equivalent required; previous experience in a hospitality setting preferred.
  • Excellent communication and problem-solving skills, with the ability to multitask and work well under pressure.
  • Flexibility to work varied shifts, including nights and weekends.

Salary Range:$48,000 - $58,000 per year



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