Bilingual Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and resolving customer concerns in a timely and professional manner.
Key Responsibilities- Provide excellent customer service to customers in person and over the phone
- Answer product questions and provide recommendations to customers
- Resolve customer complaints and concerns in a timely and professional manner
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Assist with inventory management and restocking
- Participate in visual merchandising and store displays
- Meet or exceed sales goals and performance targets
- High school diploma or equivalent required
- 1+ year of customer service experience in a retail or wholesale environment
- Ability to communicate effectively in English and Spanish
- Ability to work in a fast-paced environment and meet sales targets
- Ability to lift up to 50 pounds and stand for long periods of time
As a Bilingual Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work with a dynamic and supportive team, develop your customer service skills, and grow your career in a fast-paced and rewarding environment. We offer competitive compensation and benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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