Lead Technical Program Strategist

2 weeks ago

Fort Lauderdale, Florida, United States American Express Full time

Position Overview

Empower Your Career with American Express

At American Express, we believe in the potential of our employees to drive innovation and enhance customer experiences. Joining our team means becoming part of a diverse and inclusive community that values collaboration and personal growth.

As a Lead Technical Program Strategist, you will play a pivotal role in steering strategic initiatives within our Consumer Services and Enterprise Digital & Data Technology sectors. Your expertise will help us transition from good to exceptional, identifying the systems and processes that will elevate our operational efficiency.

Key Responsibilities:

  • Act as the primary advocate for USCS and EDD Tech, collaborating with stakeholders to propel strategic programs forward.
  • Lead initiatives that align with the technology strategy of USCS and EDD Tech.
  • Gain a comprehensive understanding of software design principles.
  • Facilitate technical discussions regarding architectural approaches and system designs, documenting solutions collaboratively.
  • Engage with a variety of stakeholders, including Technology, Product, and Business teams, to champion strategic projects.
  • Develop and maintain a multi-year strategic roadmap, focusing on iterative delivery and key milestones.
  • Ensure timely completion of roadmaps within defined scope and budget, integrating lessons learned from previous projects.
  • Monitor project progress against milestones and risks, providing regular updates to leadership.
  • Identify gaps and opportunities across teams, addressing impediments as necessary.
  • Oversee change management and release management activities.
  • Navigate complex inter-team technical dependencies, enhancing technical management.
  • Utilize strong communication skills to clarify objectives and advocate for simplification.
  • Manage project budgets and resource allocations effectively.
  • Foster strong relationships with internal and external stakeholders to ensure project success.
  • Identify operational risks and work collaboratively for remediation.
  • Drive continuous improvement initiatives to enhance efficiency and effectiveness.

Qualifications:

  • A proven track record of independent decision-making in project management.
  • Experience leading change in dynamic environments and influencing peers and leaders.
  • Minimum of 7 years in Software Project Management, with experience in Agile methodologies.
  • Strong leadership and organizational skills to manage multiple projects simultaneously.
  • Exceptional communication and interpersonal skills, with a history of successful stakeholder engagement.
  • Analytical mindset capable of simplifying complex problems and making data-driven decisions.
  • Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience in software delivery.

Compensation and Benefits:

American Express offers competitive salaries, bonus incentives, and a comprehensive benefits package that prioritizes the well-being of our employees. We provide flexible working arrangements, parental leave, wellness support, and career development opportunities.

Join us at American Express, where we empower our colleagues to thrive both professionally and personally.

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