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Internal Communications Strategist

2 months ago

Fort Lauderdale, Florida, United States Charter Schools USA Full time

JOB PURPOSE

Charter Schools USA (CSUSA) is looking for a committed Internal Communications Strategist to enhance our organizational communication efforts. In this capacity, you will be tasked with formulating and implementing internal communication strategies, fostering relationships, and collaborating with various departments on corporate initiatives. This position is crucial for advancing our internal communication framework to align with CSUSA's Mission, Values, and Promise (MVP) initiative, ensuring that every member of our extensive educational network remains informed, engaged, and inspired.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Strategic Communication Planning:
    • Lead the development and execution of a forward-thinking internal communication strategy that resonates with our organizational ethos and promotes employee engagement.
    • Ensure all messaging embodies CSUSA's MVP principles, enhancing comprehension and commitment throughout the organization.
  2. Collaboration and Material Creation:
    • Partner with senior leadership and HR to create and standardize internal communication materials, including videos, brochures, and promotional content.
    • Oversee the production and dissemination of recruitment marketing materials, ensuring a cohesive and professional internal narrative.
  3. Management of Communication Initiatives:
    • Direct key communication projects and maintain a detailed annual communications calendar.
    • Lead communication campaigns for significant organizational changes, such as new school openings or major policy revisions.
  4. Content Development and Distribution:
    • Coordinate and distribute engaging company-wide newsletters, interviews, and updates.
    • Utilize innovative approaches to ensure regular communications are captivating and relevant to all staff levels.
  5. Support for Managerial Communication:
    • Provide managers with effective tools and templates to guarantee clear and consistent messaging within their teams.
    • Organize training sessions and resources to enhance managerial communication skills, in alignment with CSUSA's core values.
  6. Event Coordination:
    • Assist in the planning and execution of all-hands meetings, including logistics and executive presentations.
    • Organize additional forums such as town halls to enhance internal engagement and feedback.
  7. Leadership of Cross-Functional Teams:
    • Coordinate small, cross-functional project teams encompassing creative, digital assets, social media, and production.
    • Serve as the primary liaison for the creation and management of recruitment marketing materials.
  8. Engagement and Channel Optimization:
    • Identify and assess effective communication and engagement opportunities within the organization.
    • Innovate and implement an efficient channel mix tailored to reach diverse employee groups with pertinent content.

JOB REQUIREMENTS

  • Bachelor’s degree or higher in Communications, Journalism, Public Relations, or a related discipline.
  • Proven experience in executing communication strategies and ensuring the successful delivery of those plans.
  • Ability to take initiative and engage hands-on with all aspects of preparations and logistics.
  • Comfort and competence in interacting with senior executives.
  • Exceptional writing skills -- capable of producing concise and engaging content in standard English, on demand and with tight deadlines.
  • Demonstrated experience in managing internal communications within a large organization.
  • Strong familiarity with digital communication platforms and content management systems.
  • Excellent verbal communication skills, able to collaborate effectively with any manager on communications.
  • Ability to strategize and execute multiple projects under tight timelines.

WORK ENVIRONMENT

The work environment characteristics listed below are representative of what the employee will encounter:

  • Standard office working hours.

PHYSICAL DEMANDS

  • No physical exertion required.
  • Occasional travel may be necessary.
  • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Salary and benefits will be provided in accordance with CSUSA salary and benefit policies. The length of the work year and hours of employment will be determined by Charter Schools USA.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

FLSA OVERTIME CATEGORY

This position is exempt from the minimum wage and overtime provisions of the Fair Labor Standards Act.

EVALUATION

Performance will be assessed in accordance with Charter Schools USA's policies.

DECLARATION

The Charter Schools USA Human Resources Department retains the sole right and discretion to modify this job description. Any employee making unauthorized changes will be subject to disciplinary action up to and including termination.