Deputy Director of Complaint Resolution

3 days ago


San Francisco, California, United States University of California , San Francisco Full time
Job Summary

The University of California, San Francisco (UCSF) is seeking a highly skilled and experienced Deputy Director of Complaint Management to join our team. As a key member of our Office of Diversity and Outreach, you will play a critical role in ensuring a safe and inclusive environment for all students, faculty, and staff.

Key Responsibilities
  • Manage and oversee the intake process for all complaints of harassment, discrimination, and retaliation.
  • Supervise and mentor a team of staff members responsible for conducting initial assessments and investigations.
  • Develop and implement policies and procedures to prevent and respond to complaints of harassment and discrimination.
  • Collaborate with campus partners to provide training and education on harassment and discrimination prevention.
  • Represent UCSF in internal and external meetings as a subject matter expert.
Requirements
  • Bachelor's degree in a related field and/or equivalent experience.
  • Minimum of six years of experience in compliance, ethics, or a related field.
  • Minimum of five years of management and supervisory experience.
  • Subject matter expertise in federal and state laws and regulations related to harassment, discrimination, and retaliation.
  • Experience investigating and resolving complaints of harassment and discrimination.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
About UCSF

UCSF is a world-renowned institution dedicated to advancing health and well-being through education, research, and patient care. We are committed to creating a diverse and inclusive environment that values and respects all individuals.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about creating a safe and inclusive environment for all, we encourage you to apply for this exciting opportunity.



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