Audit Onboarding Specialist
7 days ago
Fieldguide is a pioneering company in the field of audit and advisory services, dedicated to establishing a new state of trust for global commerce and capital markets. Our mission is to automate and streamline the work of assurance practitioners, particularly in cybersecurity, privacy, and ESG (Environmental, Social, Governance). By building software for those who enable trust between businesses, we aim to make a significant impact on the industry.
About UsWe are a remote-first company based in San Francisco, CA, with a team that values diversity, inclusivity, and self-reflection. We believe in creating a culture where our teammates can thrive and grow, while making a meaningful contribution to the world. Our investors include top names like Bessemer Venture Partners, 8VC, Y Combinator, Floodgate, Elad Gil, Justin Kan, Qasar Younis, Eric Ries, and more.
We strive to make a positive impact on society by providing innovative solutions that drive business trust. As an early-stage start-up employee, you will have the opportunity to shape the future of audit and advisory services. Our platform aims to eliminate up to 50% of the work for audit practitioners, giving them better work-life balance and allowing them to focus on high-value tasks.
About the RoleWe are seeking an experienced Audit Onboarding Specialist to join our go-to-market team. In this role, you will work closely with our Customer Success and Go-To-Market teams to ensure seamless onboarding experiences for our customers. Your primary responsibility will be to deliver our Fieldguide Accelerator program, designed to provide best-in-class onboarding and quick time to value.
Key Responsibilities:- Build trust with customers through regular engagement cadences, from sales handoff to value realization.
- Create personalized plans to help customers achieve their goals with implementing Fieldguide, adapting plans as necessary to track progress.
- Cultivate customer champions, growing their knowledge of Fieldguide and promoting its benefits.
- Serve as the liaison between customers and Fieldguide's cross-functional teams, communicating customer needs to inform product roadmaps, internal processes, and future onboarding iterations.
- Identify and mitigate success risks, developing decisive action plans to ensure customer satisfaction.
- Document customer case studies, success metrics, and adoption maps to demonstrate the value provided by Fieldguide.
We are looking for a seasoned professional with at least 2+ years of experience in audit, assurance, or advisory services, preferably with exposure to financial audit. The ideal candidate will possess strong consulting skills, hands-on experience in technology consulting, and project management proficiency. They should be able to prioritize and manage multiple customers, projects, and requests with minimal direct oversight. Executive presence and influence are essential, along with the ability to communicate effectively with customers and internal teams.
Compensation & BenefitsWe offer competitive compensation packages, including a salary range of $100K - $135K, depending on experience. Additionally, we provide unlimited PTO, 401k, wellness benefits, technology reimbursement, and flexible work schedules.
About FieldguideWe are a values-based company that prioritizes fearless innovation, fast execution, lovable customer experiences, ownership, win-win outcomes, and inclusivity. These values guide our decision-making and drive our commitment to delivering exceptional results.
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