IT Infrastructure Specialist

6 days ago


San Francisco, California, United States Vertisystem Full time
Job Title: IT Infrastructure Specialist

Vertisystem is seeking a highly skilled IT Infrastructure Specialist to join our team. In this role, you will be responsible for providing advanced technical expertise as the escalation point for helpdesk requests and collaborating with departments to meet company goals and objectives.

About the Role

The ideal candidate will have a strong technical background in Mac and Windows computer troubleshooting, as well as experience with SaaS tools and core systems used in new hire onboarding. You will work closely with vendors to maintain high standards with processes, procedures, and tools.

Responsibilities
  • Provide advanced technical support and guidance to colleagues
  • Collaborate with departments to drive business results
  • Develop and implement efficient processes and procedures
  • Maintain relationships with vendors and stakeholders
Requirements
  • Bachelor's degree in Computer Science or related field
  • 5+ years of experience in IT infrastructure management
  • Strong technical skills in Mac and Windows troubleshooting
  • Experience with SaaS tools and core systems used in new hire onboarding
  • Excellent communication and collaboration skills
What We Offer

We offer a competitive salary range of $45,000 - $55,000 per year, based on experience, as well as opportunities for professional growth and development.



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