Customer Service Representative

2 weeks ago


Cranbury, New Jersey, United States Kevin Baez - State Farm Agent Full time
Position Overview

Are you a personable and service-oriented professional? Do you thrive on engaging with clients? If this resonates with you, a role with a State Farm independent contractor agent could be an excellent match. State Farm agents are dedicated to promoting State Farm's insurance and financial offerings.

Key Responsibilities:
  • Foster customer relationships and ensure timely follow-up.
  • Deliver prompt, precise, and friendly customer support, addressing inquiries related to insurance, eligibility, coverage specifics, policy modifications, claims, and billing assistance.
  • Identify leads, schedule appointments, assess customer needs, and advocate appropriate products and services.
Agent Team Member Benefits:
  • 401K plan
  • Hourly compensation plus commission and bonuses
  • Health insurance options
Qualifications:
  • Genuine interest in marketing products and services to fulfill customer needs
  • Excellent communication skills - both written and verbal, with a focus on active listening
  • Customer-centric approach
  • Strong organizational abilities
  • Self-motivated
  • Attention to detail
  • Proactive problem-solving skills
  • Ability to work collaboratively within a team
  • Skilled in multitasking
  • Bilingual - proficiency in Spanish is preferred
  • Availability for a Monday to Friday schedule: 8:30am to 5pm, no weekends required

If you are motivated to succeed and see yourself in this position, please complete the application form. We will reach out to you regarding the next steps in the interview process.

This opportunity is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Applicants for State Farm agents must successfully meet the necessary licensing requirements and complete training courses. State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not employees of State Farm.



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