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Front Desk Representative
2 months ago
We are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.
Key Responsibilities- Process guest arrivals and departures in a timely and efficient manner
- Provide personalized service and respond to guest inquiries and requests
- Manage guest room assignments and ensure accurate room inventory
- Handle guest complaints and resolve issues in a professional and courteous manner
- Collaborate with other departments to ensure seamless guest experiences
- High school diploma or equivalent required
- No prior work experience necessary
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Marriott International Inc. is a leading hospitality company with a portfolio of brands that cater to diverse guest needs. We are committed to delivering exceptional guest experiences and creating memorable moments for our guests.