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Front Desk Representative

2 months ago


Cranbury, New Jersey, United States Marriott International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Process guest arrivals and departures in a timely and efficient manner
  • Provide personalized service and respond to guest inquiries and requests
  • Manage guest room assignments and ensure accurate room inventory
  • Handle guest complaints and resolve issues in a professional and courteous manner
  • Collaborate with other departments to ensure seamless guest experiences
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
About Us

Marriott International Inc. is a leading hospitality company with a portfolio of brands that cater to diverse guest needs. We are committed to delivering exceptional guest experiences and creating memorable moments for our guests.