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Customer Service Representative

2 months ago

Cranbury, New Jersey, United States Kevin Baez - State Farm Agent Full time
Position Overview

Are you a personable and service-oriented professional? Do you thrive on engaging with clients? If so, a role with a State Farm independent contractor agent could be an excellent match for you. State Farm agents focus on promoting State Farm's insurance and financial offerings.

Key Responsibilities:
  • Develop and maintain customer relationships while ensuring timely follow-up.
  • Provide accurate, friendly, and prompt customer service, addressing inquiries related to insurance, eligibility, coverage specifics, policy modifications, claims, and billing support.
  • Identify customer needs, generate leads, schedule appointments, and recommend appropriate products and services.
Benefits of Working as an Agent Team Member:
  • 401K plan
  • Hourly compensation plus commission and bonuses
  • Health insurance options
Qualifications:
  • Genuine interest in marketing products and services to fulfill customer needs
  • Excellent communication skills, both written and verbal, along with strong listening abilities
  • Customer-focused mindset
  • Strong organizational capabilities
  • Self-motivated and driven
  • Attention to detail
  • Proactive approach to problem-solving
  • Able to work collaboratively within a team
  • Skilled in multitasking
  • Bilingual candidates, particularly those fluent in Spanish, are preferred
  • Availability for Monday to Friday, 8:30 AM to 5 PM, with no weekend shifts

If you are motivated to succeed and see yourself in this position, please complete the application form. We will reach out to you regarding the next steps in the interview process.

This opportunity is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Applicants for State Farm agents must meet necessary licensing requirements and complete training courses. State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not employees of State Farm.