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Customer Service Liaison

2 months ago

Sacramento, California, United States Peter Schiro - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused professional to join our team at Peter Schiro - State Farm Agent in Sacramento, CA. As a key member of our team, you will play a vital role in building and maintaining strong relationships with our customers, promoting State Farm products, and driving business growth.

Key Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with our team to identify opportunities to promote State Farm products and services.
  • Stay up-to-date on industry trends and developments, applying this knowledge to drive business growth and improve customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).
  • Associate's degree or higher preferred.