Veterinary Client Liaison

3 weeks ago


Sacramento, California, United States Ethos Veterinary Health Full time

Job Title: Veterinary Client Liaison

About the Role:

Vista Veterinary Specialists is seeking a highly skilled and compassionate Veterinary Client Liaison to join our team. As a key member of our hospital staff, you will be responsible for providing exceptional client service and support to our clients and their pets.

Responsibilities:

  • Welcome clients in a friendly, helpful, and compassionate manner
  • Prepare and review documents and medical records accurately and completely
  • Educate and advise clients regarding Vista Veterinary Specialists services and practices
  • Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times
  • Process admissions and discharges accurately; schedule follow up appointments as necessary
  • Process invoices and payments accurately
  • Update and maintain client/pet records and files in accordance with Vista Veterinary Specialists legal requirements
  • Assist with other administrative duties as needed

Requirements:

  • Previous experience in Veterinary medicine or working with animals is highly preferred
  • Experience with EzyVet is a plus
  • Ability to work at least 1 weekend day and nights
  • Excellent Communication and Multi-tasking skills are needed for our extremely busy hospital
  • Demonstrate the highest degree of professionalism at all times with customers and co-workers
  • Demonstrate proficiency in computer skills
  • Must be organized and detail-oriented to ensure efficiency and accuracy in all transactions
  • Capable of staying calm and exercising sound judgement in challenging situations
  • Presents a neat, well-groomed appearance

Compensation: The base yearly range for this position is $37,440 - $45,760.

Vista Veterinary Specialists is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.



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