Automotive Service Liaison

3 weeks ago


Sacramento, California, United States Midas SACRAMENTO Full time
Job Summary

We are seeking a highly skilled and personable Service Advisor to join our team at Midas SACRAMENTO. As a Service Advisor, you will play a critical role in ensuring exceptional customer service and experience.

Key Responsibilities
  • Greet customers and schedule service appointments
  • Catalog customers' concerns and comments
  • Write service orders and descriptions of problems and repairs
  • Translate customers' repair problems into standard repair terminology
  • Explain repairs to customers
  • Test-drive vehicles to confirm service repairs
  • Estimate the cost and time needed for repairs
  • Handle customer complaints
Requirements
  • A minimum of 1 year of store or service experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings, and holidays
  • Valid driver's license
About Us

Midas SACRAMENTO prides itself on providing great customer service and meeting the needs of our customers. We are committed to hiring the best talent and providing opportunities for growth and development.



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