Current jobs related to Patient Services Manager - Newark, New Jersey - Shields Health Solutions LLC
-
Weekend Physical Therapist
4 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob SummaryWe are seeking a skilled Physical Therapist to join our team at Patient Care. As a Weekend Physical Therapist, you will be responsible for providing high-quality patient care services in a home health setting.Key ResponsibilitiesEvaluate patient care needs and develop individualized treatment plans to improve functional status, mobility, and...
-
Patient Services Manager
3 weeks ago
Newark, New Jersey, United States Shields Health Solutions LLC Full timeJob SummaryWe are seeking a highly motivated and experienced Patient Services Manager to join our team at Shields Health Solutions LLC. As a key member of our operations team, you will be responsible for leading a team of pharmacy liaisons and ensuring the adoption and continuity of best practices in specialty clinics.Key ResponsibilitiesLeadership and...
-
Patient Services Manager
4 weeks ago
Newark, New Jersey, United States Shields Health Solutions LLC Full timeJob SummaryWe are seeking a highly motivated and experienced Patient Services Manager to join our team at Shields Health Solutions LLC. As a key member of our operations team, you will be responsible for leading a team of pharmacy liaisons and ensuring the adoption and continuity of best practices in specialty clinics.Key Responsibilities:Lead and direct the...
-
Weekend Physical Therapist
4 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob Title: Weekend Physical TherapistAt Patient Care, we are seeking a skilled and compassionate Weekend Physical Therapist to join our team. As a Weekend Physical Therapist, you will be responsible for providing high-quality physical therapy services to patients in their homes, with a focus on improving their functional status, mobility, and overall...
-
Physical Therapist
3 weeks ago
Newark, New Jersey, United States Patient Care Full timeThe Physical Therapist in Home Health at Patient Care is responsible for assessing and evaluating patient care needs related to functional status/mobility, endurance/stamina, pain, and other medical conditions.Key Responsibilities:Evaluate patients' functional status, status of all body systems as required for CMS documentation, and physical therapy...
-
Physical Therapist
4 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob SummaryThe Physical Therapist in Home Health is responsible for assessing and evaluating patient care needs related to functional status, mobility, endurance, and other medical conditions. Based on this assessment, the Physical Therapist works to determine a treatment plan, performs interventions to improve patient well-being, and evaluates progress.Key...
-
Physical Therapist
4 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob Title: Weekend Physical TherapistThe Physical Therapist in Home Health is responsible for assessing and evaluating patient care needs related to functional status/mobility, endurance/stamina, pain, and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to determine a treatment plan, performs interventions...
-
Weekend Physical Therapist
3 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob SummaryThe Physical Therapist in Home Health at Patient Care is responsible for assessing and evaluating patient care needs related to functional status/mobility, endurance/stamina, pain, and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to help determine a treatment plan, performs interventions aimed at...
-
Patient Service Liaison
3 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeKey Responsibilities:The primary goal of the Patient Representative role at University Hospital is to enhance patient satisfaction through effective communication and information sharing between patients, family members, and staff.As a liaison, the Patient Representative ensures seamless communication between patients and their families, promoting optimal...
-
Clinical Case Manager
4 weeks ago
Newark, New Jersey, United States Christiana Care Full timeJob SummaryChristianaCare is seeking a skilled Clinical Case Manager to play a critical role in ensuring the delivery of efficient and effective healthcare services. As a Registered Nurse, you will conduct admission and concurrent reviews to evaluate medical necessity and appropriateness of care. You will collaborate with healthcare providers to develop and...
-
Patient Care Specialist, Critical Care Services
4 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Care Technician (Certified) to join our team at University Hospital in Newark, NJ. As a member of our critical care team, you will provide high-quality patient-focused care and services under the direction of a Professional Registered Nurse.Key ResponsibilitiesDeliver safe and quality...
-
Senior Patient Advocate
4 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeSenior Patient Representative - EveningsAt University Hospital, Newark NJ, we are seeking a highly skilled and compassionate Senior Patient Representative to join our team. This role is responsible for serving as a patient advocate and liaison between patients, visitors, physicians, and team members.Key Responsibilities:Capture feedback through proactive...
-
Senior Patient Advocate
1 month ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeSenior Patient RepresentativeAt University Hospital, Newark NJ, we are seeking a highly skilled and compassionate Senior Patient Representative to join our team. As a key member of our patient advocacy team, you will play a vital role in ensuring that our patients receive exceptional care and service.Responsibilities:Capture feedback through proactive...
-
Patient Care Coordinator
2 months ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob Summary:The University Hospital, Newark NJ is seeking a highly skilled and compassionate Patient Care Coordinator to join our Radiology Department team. As a key contact for patient services, this individual will serve as a patient advocate, guiding assigned patients through the healthcare system with ease and efficiency.Key Responsibilities:Ensure...
-
Patient Access Coordinator
1 month ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at University Hospital in Newark, NJ.Key ResponsibilitiesInterview patients in a professional and courteous manner to obtain accurate demographic information.Efficiently and timely complete patient arrivals and registration functions, including...
-
Patient Access Coordinator
4 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at University Hospital. The successful candidate will be responsible for interviewing patients, completing registration functions, and ensuring accurate demographic information is entered into our computer system.Key ResponsibilitiesInterview...
-
Service Operations Manager
4 weeks ago
Newark, New Jersey, United States Newark Fire Sprinkler Corp Full timeAbout Newark Fire Sprinkler CorpNewark Fire Sprinkler Corp is a leading provider of fire protection services, specializing in designing and installing fire protection systems for residential and commercial facilities. Our team of NICET-certified technicians is dedicated to delivering high-quality work and expertise in the field.About the RoleWe are seeking a...
-
Patient Access Coordinator
3 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob Summary:The Patient Access Representative position at University Hospital is responsible for interviewing patients in a professional and courteous manner. This role involves efficient and timely patient arrivals and registration functions, including Inpatient, Outpatient, Emergency Department, and Pre-Registration. The representative will electronically...
-
Pharmacy Foreign Medical Graduate
4 weeks ago
Newark, New Jersey, United States Nirvana Healthcare Management Services Full timeJob OverviewNirvana Healthcare Management Services is seeking a motivated Foreign Medical Graduate to join our pharmacy team as a Medication Management Specialist. In this role, you will work collaboratively with physicians and other healthcare professionals to deliver optimal patient care and medication management.Key Responsibilities:Provide medication...
-
Patient Advocate
4 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeKey Responsibilities:The primary objective of the Patient Representative role is to foster a positive patient experience at University Hospital, Newark NJ, through effective communication and information sharing between patients, family members/significant others, and staff.As a liaison, the Patient Representative ensures seamless communication between...
Patient Services Manager
2 months ago
At Shields Health Solutions LLC, we are committed to delivering exceptional patient care and services. We are seeking a highly motivated and experienced Patient Services Manager to join our team.
Job Summary:The Patient Services Manager will be responsible for leading a team of pharmacy liaisons in specialty clinics within hospital settings. The successful candidate will have strong leadership and communication skills, with the ability to motivate and inspire their team to deliver high-quality patient services.
Key Responsibilities:- Lead a team of pharmacy liaisons in specialty clinics, ensuring the adoption and continuity of best practices.
- Coach and develop liaison team members, instilling Shields culture at health system partner sites.
- Provide consistent, timely, and ongoing performance coaching, feedback, training, and development to liaison teams.
- Facilitate effective communication between liaison teams, Shields functional groups, pharmacy, and clinic teams.
- Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction and outcomes.
- Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency.
- Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency.
- Establish credible relationships with stakeholders at health system partners, including clinic leadership and pharmacy teams up to Manager and Director levels.
- Ensure a high level of partner satisfaction by proactively communicating the value of Shields' clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership.
- Collaborate with regional leadership teams to implement strategic growth initiatives, including new clinic launches, workflow changes, and other growth initiatives.
- Provide performance updates to Shields leadership team.
- Ensure Specialty Liaison team accountability and the consistent use of best practices for execution of critical responsibilities, including prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach.
- Ensure coverage for Specialty Liaisons when absent from work.
- Effectively problem-solve and work through barriers for success within clinics and with support staff within the home office.
- Identify issues within a clinic and work with their manager to create tangible action plans to improve performance and ensure timely implementation of improvement efforts.
- Collaborate with the data analytics team and Patient Support Center to execute on identified opportunities.
- Identify, assess, and contribute to continuous process improvement and optimization initiatives.
- Provide subject matter expertise to hospitals and clinics within their span of control.
- Other duties as assigned.
- Bachelor's degree or equivalent work experience required, with a minimum of 2 years supervisory/management experience preferred.
- 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required.
- National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role.
- Experience working within a retail, hospital, or provider-type setting, communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus.
- Strong communication skills, highly proficient in Microsoft Office, particularly Excel and Word.
- This candidate will be able to quickly learn other programs and extract relevant information.
- Possess strong organizational skills.
- Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality.
- Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals.
- Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information.
- Has the ability to effectively train employees, lead by example, and use motivational techniques to improve/maintain employee engagement.
- Motivates and inspires.
- Results-oriented.
- Relationship builder.
- Collaborative, team player.
- A passion to help people.
- Drive to succeed.
- Confidential.
California residents employed by or applying for work at Shields Health Solutions LLC have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
