Patient Service Liaison

4 days ago


Newark, New Jersey, United States University Hospital, Newark NJ Full time
Key Responsibilities:

The primary goal of the Patient Representative role at University Hospital is to enhance patient satisfaction through effective communication and information sharing between patients, family members, and staff.

As a liaison, the Patient Representative ensures seamless communication between patients and their families, promoting optimal satisfaction with hospital services.

Proactively, the Patient Representative works to prevent complaints and grievances by collaborating with other departments and advising on effective strategies to promote patient satisfaction and address dissatisfaction.

Requirements:

Bachelor's Degree in a behavioral or social science, along with a minimum of two years of experience in customer service or healthcare, with direct patient interaction.

Excellent communication skills, both verbal and written, are essential, along with strong customer service skills and the ability to de-escalate issues.

Experience in triaging and addressing patient concerns in a timely and efficient manner is also required.



  • Newark, New Jersey, United States University Hospital, Newark NJ Full time

    Job Summary:The Senior Patient Representative serves as a patient advocate and liaison between patients, visitors, physicians, and team members at University Hospital in Newark, NJ. This role involves proactive patient rounding, training new staff, and providing guidance to team members.Key Responsibilities:Capture feedback through patient rounding and...


  • Newark, New Jersey, United States Shields Health Solutions LLC Full time

    Job Title: Patient Services ManagerAt Shields Health Solutions LLC, we are committed to delivering exceptional patient care and services. We are seeking a highly motivated and experienced Patient Services Manager to join our team.Job Summary:The Patient Services Manager will be responsible for leading a team of pharmacy liaisons in specialty clinics within...


  • Newark, New Jersey, United States Shields Health Solutions LLC Full time

    Job SummaryWe are seeking a highly motivated and experienced Patient Services Manager to join our team at Shields Health Solutions LLC. As a key member of our operations team, you will be responsible for leading a team of pharmacy liaisons and ensuring the adoption and continuity of best practices in specialty clinics.Key Responsibilities:Lead and direct the...


  • Newark, New Jersey, United States Shields Health Solutions LLC Full time

    Job SummaryWe are seeking a highly motivated and experienced Patient Services Manager to join our team at Shields Health Solutions LLC. As a key member of our operations team, you will be responsible for leading a team of pharmacy liaisons and ensuring the adoption and continuity of best practices in specialty clinics.Key ResponsibilitiesLeadership and...

  • Clinical Liaison

    3 days ago


    Newark, New Jersey, United States Silver Lake Hospital Full time

    Job DescriptionSeeking a Clinical Liaison to serve as the direct contact for patient referrals in Pennsylvania and New Jersey counties. The ideal candidate will have experience facilitating admissions and possess superior communication skills.Key Responsibilities:Assess patient referrals and evaluate patient needsPerform insurance verifications and obtain...


  • Newark, New Jersey, United States Patient Care Full time

    Job SummaryWe are seeking a skilled Physical Therapist to join our team at Patient Care. As a Weekend Physical Therapist, you will be responsible for providing high-quality patient care services in a home health setting.Key ResponsibilitiesEvaluate patient care needs and develop individualized treatment plans to improve functional status, mobility, and...


  • Newark, New Jersey, United States Fabuwood Cabinetry Corp Full time

    Job OverviewFabuwood Cabinetry Corp is seeking a skilled customer service professional to join our Dealer Support Department. As a key member of our team, you will serve as a liaison between our customers and our company, providing accurate and timely information to ensure exceptional customer satisfaction.Key ResponsibilitiesManage high-volume customer...


  • Newark, New Jersey, United States Silver Lake Hospital Full time

    Job OpportunitySilver Lake Hospital, a renowned long-term acute care hospital, is seeking an experienced Clinical Liaison to facilitate seamless patient referrals in New Jersey.About Silver Lake HospitalWe provide patients with a place to heal before heading home, offering highly advanced and focused care for higher acuity patients who have not responded to...


  • Newark, New Jersey, United States Silver Lake Hospital Full time

    Job OpportunitySilver Lake Hospital, a leading long-term acute care hospital, is seeking an experienced Clinical Liaison to serve as the primary contact for patient referrals in New Jersey.About the RoleThe Clinical Liaison will be responsible for assessing the clinical status of patient referrals, evaluating patient needs, and performing insurance...


  • Newark, New Jersey, United States University Hospital Full time

    Customer Service Receptionist RoleThe primary objective of this position is to provide exceptional customer service to patients and visitors, ensuring a smooth and efficient experience. This involves utilizing the visitor check-in system as necessary and offering support to the supervisor when needed.Key Responsibilities:Welcoming patients and visitors,...


  • Newark, New Jersey, United States University Hospital Full time

    Customer Service Receptionist RoleThe primary objective of this position is to provide exceptional customer service to patients and visitors, ensuring a smooth and efficient experience. This involves utilizing the visitor check-in system to direct individuals to their destinations and offering support to the supervisor as needed.Key...


  • Newark, New Jersey, United States University Hospital Full time

    Key Responsibilities:The Customer Service Receptionist at University Hospital plays a vital role in ensuring a smooth and welcoming experience for patients and visitors. Key responsibilities include greeting visitors, directing them to their destination, and providing support in the supervisor's absence.Qualifications:Customer...

  • Patient Advocate

    2 weeks ago


    Newark, New Jersey, United States University Hospital, Newark NJ Full time

    Key Responsibilities:The primary objective of the Patient Representative role is to foster a positive patient experience at University Hospital, Newark NJ, through effective communication and information sharing between patients, family members/significant others, and staff.As a liaison, the Patient Representative ensures seamless communication between...

  • Patient Advocate

    1 month ago


    Newark, New Jersey, United States University Hospital, Newark NJ Full time

    Job SummaryWe are seeking a highly skilled Patient Representative to join our team at University Hospital in Newark, NJ. As a Patient Representative, you will play a critical role in promoting patient satisfaction and ensuring that our patients receive the highest level of care.Key ResponsibilitiesAct as a liaison between patients, family members, and staff...

  • Patient Advocate

    3 weeks ago


    Newark, New Jersey, United States University Hospital, Newark NJ Full time

    Job SummaryWe are seeking a highly skilled Patient Representative to join our team at University Hospital in Newark, NJ. As a Patient Representative, you will play a critical role in promoting patient satisfaction and ensuring that our patients receive the highest level of care.Key ResponsibilitiesAct as a liaison between patients, family members, and staff...


  • Newark, New Jersey, United States connectRN Inc Full time

    Join Our Team as a Clinical Education LiaisonAt connectRN Inc, we're revolutionizing the way nurses and healthcare professionals find work. Our platform connects the nursing community to flexible work opportunities and each other, building a supportive and thriving network. We're headquartered in Waltham, Massachusetts, and serve clinicians across the U.S....


  • Newark, New Jersey, United States University Hospital, Newark NJ Full time

    Job SummaryThe Senior Patient Representative serves as a patient advocate and liaison between patients, visitors, physicians, and team members at University Hospital, Newark NJ. This role involves proactive patient rounding, training new staff, and providing guidance and mentoring to team members.Key ResponsibilitiesCapture feedback through patient rounding...

  • Physical Therapist

    5 days ago


    Newark, New Jersey, United States Patient Care Full time

    The Physical Therapist in Home Health at Patient Care is responsible for assessing and evaluating patient care needs related to functional status/mobility, endurance/stamina, pain, and other medical conditions.Key Responsibilities:Evaluate patients' functional status, status of all body systems as required for CMS documentation, and physical therapy...

  • Physical Therapist

    1 week ago


    Newark, New Jersey, United States Patient Care Full time

    Job SummaryThe Physical Therapist in Home Health is responsible for assessing and evaluating patient care needs related to functional status, mobility, endurance, and other medical conditions. Based on this assessment, the Physical Therapist works to determine a treatment plan, performs interventions to improve patient well-being, and evaluates progress.Key...

  • Physical Therapist

    2 weeks ago


    Newark, New Jersey, United States Patient Care Full time

    Job Title: Weekend Physical TherapistThe Physical Therapist in Home Health is responsible for assessing and evaluating patient care needs related to functional status/mobility, endurance/stamina, pain, and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to determine a treatment plan, performs interventions...