Senior Patient Advocate
2 weeks ago
At University Hospital, Newark NJ, we are seeking a highly skilled and compassionate Senior Patient Representative to join our team. This role is responsible for serving as a patient advocate and liaison between patients, visitors, physicians, and team members.
Key Responsibilities:- Capture feedback through proactive patient rounding and serve as a lead to Patient Representatives.
- Train new staff, provide guidance, and mentor team members to ensure excellent patient care.
- Utilize resourcefulness, interpersonal communication skills, and service recovery methods to address complaints and grievances.
- Support families in crisis through effective communication and information sharing between patients, family members, and staff.
- Proactively work to prevent complaints and grievances by consulting with other departments and advising on the most effective ways to promote patient satisfaction and resolve patient dissatisfaction.
- Bachelor's Degree, preferably in the behavioral or social sciences.
- Minimum of three (3) years of experience in a customer service or healthcare-related field with direct patient contact.
- Ability to communicate effectively both verbally and in writing.
- Excellent customer service skills, including the ability to de-escalate issues.
- Experience in triaging and addressing patient/family/customer concerns in a timely and efficient manner.
- Good interpersonal skills, conflict resolution skills, ability to multi-task, proper telephone etiquette, time management, and attention to detail.
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Senior Patient Advocate
1 month ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob SummaryThe Senior Patient Representative serves as a patient advocate and liaison between patients, visitors, physicians, and team members at University Hospital, Newark NJ. This role involves proactive patient rounding, training new staff, and providing guidance and mentoring to team members.Key ResponsibilitiesCapture feedback through patient rounding...
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Senior Patient Advocate
3 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeSenior Patient RepresentativeAt University Hospital, Newark NJ, we are seeking a highly skilled and compassionate Senior Patient Representative to join our team. As a key member of our patient advocacy team, you will play a vital role in ensuring that our patients receive exceptional care and service.Responsibilities:Capture feedback through proactive...
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Patient Advocate Liaison
1 week ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob Summary:The Senior Patient Representative serves as a patient advocate and liaison between patients, visitors, physicians, and team members at University Hospital in Newark, NJ. This role involves proactive patient rounding, training new staff, and providing guidance to team members.Key Responsibilities:Capture feedback through patient rounding and...
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Patient Advocate
2 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeKey Responsibilities:The primary objective of the Patient Representative role is to foster a positive patient experience at University Hospital, Newark NJ, through effective communication and information sharing between patients, family members/significant others, and staff.As a liaison, the Patient Representative ensures seamless communication between...
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Patient Advocate
1 month ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob SummaryWe are seeking a highly skilled Patient Representative to join our team at University Hospital in Newark, NJ. As a Patient Representative, you will play a critical role in promoting patient satisfaction and ensuring that our patients receive the highest level of care.Key ResponsibilitiesAct as a liaison between patients, family members, and staff...
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Patient Advocate
3 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob SummaryWe are seeking a highly skilled Patient Representative to join our team at University Hospital in Newark, NJ. As a Patient Representative, you will play a critical role in promoting patient satisfaction and ensuring that our patients receive the highest level of care.Key ResponsibilitiesAct as a liaison between patients, family members, and staff...
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Mental Health Advocate
1 week ago
Newark, New Jersey, United States Metrodoc Urgent Care Full timeJob Title: Mental Health Patient AdvocateAt Metrodoc Urgent Care, we are seeking a highly skilled and compassionate Mental Health Patient Advocate to join our team.Job Summary:The Mental Health Patient Advocate will play a critical role in ensuring that individuals with mental health conditions receive the necessary support, resources, and treatment they...
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Patient Care Coordinator
2 months ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob Summary:The University Hospital, Newark NJ is seeking a highly skilled and compassionate Patient Care Coordinator to join our Radiology Department team. As a key contact for patient services, this individual will serve as a patient advocate, guiding assigned patients through the healthcare system with ease and efficiency.Key Responsibilities:Ensure...
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Senior Business Information Risk Manager
4 weeks ago
Newark, New Jersey, United States Amazon Full timeAbout This RoleWe're seeking a seasoned Senior Business Information Risk Manager to join our team at Amazon. As a key member of our InfoSec & Security Engineer org, you'll play a leadership role in safeguarding our digital landscape and championing information security across our entire ecosystem.Key ResponsibilitiesProactively assess, identify, and develop...
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Senior Business Information Risk Manager
2 weeks ago
Newark, New Jersey, United States Amazon Full timeAbout This RoleWe are seeking a highly skilled Senior Business Information Risk Manager to join our team at Amazon. As a key member of our InfoSec & Security Engineer org, you will play a leadership role in setting direction for the security of key assets, data, and business processes.Key ResponsibilitiesProactively assess, identify, and develop...
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Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob SummaryThe University Hospital in Newark, NJ seeks a highly skilled and experienced Senior Neurophysiology Technologist to supervise all laboratory personnel and direct technical activities of the laboratory. The ideal candidate will possess the ability, education, training, and expertise required to meet the needs of patients of all ages (newborn to...
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Senior Surgical Specialist
4 days ago
Newark, New Jersey, United States destinationone Consulting Full timeJob Title: General SurgeonsJob Description:At destinationone Consulting, we specialize in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food, and more. We are proactively building a data bank for opportunities in these fields. By applying, you ensure our recruiters...
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Senior Pre-Award Grants Writer Consultant
4 weeks ago
Newark, New Jersey, United States Vitalief Full timeJoin Vitalief's Team as a Senior Pre-Award Grants WriterVitalief is a leading healthcare consulting company dedicated to empowering research and transforming clinical trials. We are seeking a talented Senior Pre-Award Grants Writer to join our team and contribute to our mission of advancing scientific discoveries that have the potential to change patients'...
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Senior Care Nurse Practitioner
3 days ago
Newark, New Jersey, United States Optum Full timeOptum Home Care ClinicianAt Optum, we're creating a new model of care that addresses the physical, mental, and social needs of our patients. As a Senior Care Nurse Practitioner, you'll play a key role in providing comprehensive health assessments and care coordination to our patients in their homes and communities.Key Responsibilities:Collaborate with...
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Senior Clinical Research Coordinator
3 days ago
Newark, New Jersey, United States Vitalief Full timeJob DescriptionWhy Vitalief?Vitalief is a pioneering healthcare consulting company dedicated to empowering research and transforming clinical trials. As a Senior Clinical Research Coordinator, you will play a vital role in supporting our mission and collaborating with clients to impact and save lives.Key Responsibilities:Under the supervision of clinical...
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Senior Medical Science Liaison
4 weeks ago
Newark, New Jersey, United States Takeda Pharmaceuticals Full timeAbout the Role:Takeda Pharmaceuticals is seeking a highly skilled Senior Medical Science Liaison to join our US Medical team. As a key member of our team, you will be responsible for analyzing, interpreting, and disseminating scientific data, acquiring and translating customer insights, and fostering external expert networks to advance medical strategy and...
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Social Worker
1 week ago
Newark, New York, United States Rochester Regional Health Full timePatient Care SpecialistAs a Social Worker at Rochester Regional Health, you will play a vital role in the lives of patients and their families. Your compassion, empathy, and exceptional communication skills will make a significant difference in their care and recovery.Responsibilities:Determine patient and family needs related to social supports, financial...
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Social Worker
3 days ago
Newark, New York, United States Rochester Regional Health Full timePatient Care SpecialistAs a Social Worker at Rochester Regional Health, you will play a vital role in the lives of patients and their families. Your expertise will be instrumental in their care and recovery. Key Responsibilities:Determine patient and family needs related to social supports, financial support or counseling, housing appropriateness,...
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Senior Director, Marketing
1 week ago
Newark, New Jersey, United States Provepharm Life Solutions Full timeJob Title: Senior Director, Marketing - US Surgical Dye FranchiseProvepharm Life Solutions is seeking a highly experienced Senior Director, Marketing to lead the US Surgical Dye franchise. This role will be responsible for driving revenue growth and developing marketing strategies to maximize the value of the Surgical Dye market.Key Responsibilities:Oversee...
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Radiology Department Navigator
2 weeks ago
Newark, New Jersey, United States University Hospital, Newark NJ Full timeJob Summary:The University Hospital, Newark NJ is seeking a skilled Radiology Department Navigator to serve as a key contact for patient services in the Radiology Department. As a patient advocate, the Navigator will guide assigned patients through the healthcare system, ensuring timely appointments and resolving access issues. The ideal candidate will...