Service Dispatcher

8 hours ago


Grand Rapids, Michigan, United States Triad Service Center Full time
Job Summary

Triad Service Center is seeking a highly effective Service Dispatcher to join our team in Grand Rapids, MI. As a Service Dispatcher, you will play a critical role in scheduling and dispatching service technicians, providing support to technicians, and resolving customer questions and concerns.

This is a full-time position with a salary range of $17 - $20 an hour. Benefits include medical, dental, and vision coverage, flexible spending account, 401K plan, and paid holidays and time off.

Key Responsibilities:

  • Scheduling and dispatching of service technicians
  • Providing technician support
  • Resolution of customer questions and concerns
  • Providing information for invoices

Requirements:

  • Highly effective communication skills
  • Ability to multi-task in a fast-paced environment
  • Engaging, active, and organized
  • Motivated and highly driven
  • Proficient in Microsoft Office, Excel, Email, and Internet-based applications

Why Work for Triad Service Center?

  • Wellness resources and more

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