Facilities Operations Manager

5 days ago


Hagerstown, Maryland, United States ABM Industries Full time

**Job Summary**

The Facilities Maintenance Supervisor is a key member of the ABM Industries team, responsible for overseeing the maintenance and janitorial duties of our facilities. This role requires a strong focus on customer satisfaction, quality service delivery, and effective team management.

**Key Responsibilities:**

  • Respond to customer requests and maintain positive relationships with all customers and ABM personnel.
  • Hands-on completion of work requests and PMs.
  • Schedule and assign work responsibilities to employees to meet shift requirements.
  • Monitor shift performance and services.
  • Requisition materials, tools, and supplies needed for a job.
  • Administrate preventive maintenance schedule with associated Sub-contractor.
  • Ensure completion of reactive maintenance/repair schedule via self or sub-contractor.
  • Records and evaluates preventive maintenance activities and programs.
  • Administrate CMMS/Work Order Systems.
  • Observe/evaluate corrective maintenance or repair on equipment.
  • Obtain quote, create proposals for approval, issue ABM POs and financial responsibilities.
  • Obtain approvals prior to work execution.
  • Track costs and spend with weekly review with Manager and client.
  • Orient and train employees to perform maintenance activities and tasks.
  • Administrate and communicate to employees company, and customer's policies and procedures.
  • Communicate to manager any information affecting or having the potential to affect customer relations or employee relations.
  • Evaluate employee performance.
  • Ensure safe work practices and work environment and conducts safety training program.
  • Enforce work rules and expected employee behavior.
  • Respond to employee requests and assistance in proper methods.
  • Complete daily, weekly and monthly logs and reports as directed by Manager.
  • Comply with customer and ABM corporate policies (personnel, accounting, technical service, safety and health, ethical conduct, etc.) communicates to subordinates and ensures subordinate compliance.
  • Oversee vendor/sub-contractor work on site, ensuring proper work is done to the quality and safety expectations of ABM and the client.

**Requirements:**

  • Experience in Manufacturing, production and warehouse spaces.
  • Seven years of skilled maintenance work.
  • Previous experience supervising.
  • Knowledge of the methods, practices and techniques of maintaining building and facilities.
  • Knowledge of the equipment, tools and materials used in building maintenance.
  • Ability to read and understand blueprints and drawings.
  • Ability to keep detailed records of activities performed.
  • Progressive roles and responsibilities in supervision, management and support of technical building maintenance and trades personnel.
  • Knowledge of HVAC, Electrical. Plumbing systems design, operations, maintenance installation, repairs and retrofits.
  • Prior supervisory level responsibility for safety program oversight.


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