Facilities Operations Manager
5 days ago
**Job Summary**
The Facilities Maintenance Supervisor is a key member of the ABM Industries team, responsible for overseeing the maintenance and janitorial duties of our facilities. This role requires a strong focus on customer satisfaction, quality service delivery, and effective team management.
**Key Responsibilities:**
- Respond to customer requests and maintain positive relationships with all customers and ABM personnel.
- Hands-on completion of work requests and PMs.
- Schedule and assign work responsibilities to employees to meet shift requirements.
- Monitor shift performance and services.
- Requisition materials, tools, and supplies needed for a job.
- Administrate preventive maintenance schedule with associated Sub-contractor.
- Ensure completion of reactive maintenance/repair schedule via self or sub-contractor.
- Records and evaluates preventive maintenance activities and programs.
- Administrate CMMS/Work Order Systems.
- Observe/evaluate corrective maintenance or repair on equipment.
- Obtain quote, create proposals for approval, issue ABM POs and financial responsibilities.
- Obtain approvals prior to work execution.
- Track costs and spend with weekly review with Manager and client.
- Orient and train employees to perform maintenance activities and tasks.
- Administrate and communicate to employees company, and customer's policies and procedures.
- Communicate to manager any information affecting or having the potential to affect customer relations or employee relations.
- Evaluate employee performance.
- Ensure safe work practices and work environment and conducts safety training program.
- Enforce work rules and expected employee behavior.
- Respond to employee requests and assistance in proper methods.
- Complete daily, weekly and monthly logs and reports as directed by Manager.
- Comply with customer and ABM corporate policies (personnel, accounting, technical service, safety and health, ethical conduct, etc.) communicates to subordinates and ensures subordinate compliance.
- Oversee vendor/sub-contractor work on site, ensuring proper work is done to the quality and safety expectations of ABM and the client.
**Requirements:**
- Experience in Manufacturing, production and warehouse spaces.
- Seven years of skilled maintenance work.
- Previous experience supervising.
- Knowledge of the methods, practices and techniques of maintaining building and facilities.
- Knowledge of the equipment, tools and materials used in building maintenance.
- Ability to read and understand blueprints and drawings.
- Ability to keep detailed records of activities performed.
- Progressive roles and responsibilities in supervision, management and support of technical building maintenance and trades personnel.
- Knowledge of HVAC, Electrical. Plumbing systems design, operations, maintenance installation, repairs and retrofits.
- Prior supervisory level responsibility for safety program oversight.
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