Front Desk Supervisor

2 hours ago


Delray Beach, Florida, United States KOLTER HOSPITALITY GROUP Full time
{"Job Title": "Front Desk Supervisor", "Job Description": "Job Summary

Kolter Hospitality Group is seeking a skilled Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience.

Key Responsibilities
  • Supervise front desk operations and ensure that all staff are familiar with hotel products and services.
  • Handle guest issues in a courteous and efficient manner, ensuring problem resolution is satisfactory.
  • Assist guests with check-in and check-out processes, ensuring timely and accurate processing.
  • Ensure company policies are adhered to, relating to financial record keeping, money handling, and licensing.
  • Communicate with other departments to coordinate and follow up on all guest and room information.
Requirements
  • Previous hotel front desk experience, with experience overseeing/directing a team a plus.
  • Ability to work most weekends and holidays, with a strong commitment to providing excellent guest service.
  • Knowledge of hotel operations and procedures, with a focus on delivering exceptional guest experiences.
About Us

Kolter Hospitality Group is a leading hospitality company, dedicated to delivering exceptional guest experiences and providing a positive work environment for our team members. We are committed to being an equal opportunity employer and welcome applications from diverse candidates.

", "Company": "Kolter Hospitality Group", "Location": "Delray Beach, FL"}

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