Banking Associate

2 weeks ago


Silver Spring, Maryland, United States PNC Full time
Job Description

PNC is seeking a talented individual to join our Retail Branch organization as a Teller. As a key member of our team, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and develop banking product referral opportunities through strong customer relationship skills.

Key Responsibilities:
  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
  • Process a variety of customer interactions, including educating customers on alternatives available for their financial interactions.
  • Identify banking opportunities during customer interactions and refer as appropriate.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems.
Requirements:
  • Customer-focused approach with knowledge of values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Ability to assess and effectively manage risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.
What We Offer:

PNC provides a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC generally provides paid time off, including maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level and years of service.


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