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Relationship Banker

2 months ago


Silver Spring, Maryland, United States Bank of America Full time

{"Job Title": "Relationship Banker", "Job Summary": "We are seeking a Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. You will also have deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals.", "Responsibilities": "\u2022 Executes the bank\u2019s risk culture and strives for operational excellence\u2022 Builds relationships with clients to meet financial needs\u2022 Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations\u2022 Grows business knowledge and network by partnering with experts in small business, lending, and investments\u2022 Manages financial center traffic, appointments, and outbound calls effectively\u2022 Drives the client experience\u2022 Manages cash responsibilities\", "Requirements": "\u2022 Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client\u2022 Collaborates effectively to get things done, building and nurturing strong relationships\u2022 Displays passion, commitment, and drive to deliver an experience that improves our clients\u2019 financial lives\u2022 Is confident in identifying solutions for new and existing clients based on their needs\u2022 Communicates effectively and confidently, and is comfortable engaging all clients\u2022 Has the ability to learn and adapt to new information and technology platforms\u2022 Is confident in educating clients on how to conduct simple banking transactions through self-service technologies\u2022 Applies strong critical thinking and problem-solving skills to meet clients\u2019 needs\u2022 Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations\u2022 Efficiently manages time and capacity\u2022 Focuses on results, while acting in the best interest of the client\u2022 Can be flexible to work weekends and/or extended hours as needed\", "Preferred Qualifications": "\u2022 Experience in financial services and knowledge of financial services industry, products, and solutions\u2022 One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals\u2022 Six months of cash handling experience\u2022 Bachelor\u2019s degree or business relevant associate degree such as business management, business administration, or finance\", "Skills": "Adaptability, Business Acumen, Customer and Client Focus, Oral Communications, Problem Solving, Account Management, Client Experience Branding, Client Management, Client Solutions Advisory, Relationship Building, Business Development, Pipeline Management, Prospecting, Referral Identification, Referral Management"}