Teller Supervisor II- Colesville

6 days ago


Silver Spring, Maryland, United States Sandy Spring Bancorp Full time
About Us

Sandy Spring Bank is a leading financial institution in the Greater Washington region, with a rich history of enriching the lives of its clients and communities for over 150 years. We are a growing organization that values opportunity and growth, and we are seeking a talented individual to join our team as a Teller Supervisor II.

About the Job

The successful candidate will be responsible for supervising the teller line in a retail branch office, leading a variety of duties associated with sales and service efforts. They will assist branch staff in developing new client relationships and expanding existing ones, utilizing professional sales techniques to prospect, identify, and meet client needs. The Teller Supervisor II will also lead teller staff to achieve referral goals, support a positive team atmosphere, and work with key representatives from all areas of the company to send and accept referrals.

Key Responsibilities
  1. Supervise the smooth operation of all teller functions, assigning and delegating duties as needed.
  2. Develop and implement strategies to maximize performance potential, observing performance and providing coaching to staff.
  3. Provide prompt, efficient, and accurate service in processing transactions and answering questions, exhibiting quality behaviors that promote client trust.
  4. Responsible for achieving assigned branch and individual referral and sales goals, as well as maintaining branch vault and cash supply.
  5. Organize teller work schedules for adequate coverage during business hours, supervising the training of new tellers and administering the teller line to manage wait time and adjust staffing.
  6. Represent Sandy Spring Bank to the client and community in a professional, courteous manner at all times, participating in company-sponsored community events.
Requirements

The ideal candidate will have a minimum of 1 year of Teller experience and an additional 1 year of retail branch banking supervisory experience. They will possess strong knowledge of banking products and related laws and regulations, as well as the ability to effectively lead, coach, and motivate others. Basic personal computer skills are required, with intermediate knowledge of the Metavante Banking System preferred.

Working Conditions

The work environment is a normal office setting with minimal discomfort due to temperature, dust, noise, or other disagreeable elements. The position requires occasional travel to remote company and/or client locations.

Equal Employment Opportunity

Sandy Spring Bank provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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