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Veterinary Front Desk Coordinator

2 months ago

Andover, Massachusetts, United States United Veterinary Care Full time
United Veterinary Care Job Opening: Veterinary Receptionist

We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at United Veterinary Care. As a key member of our front desk team, you will play a vital role in delivering exceptional patient care and providing an outstanding client experience.

Our veterinary practice is dedicated to providing top-notch medical care to our community. We value our clients' trust and commitment to their pets, and we strive to deliver personalized attention and care to each and every one.

Key Responsibilities:
  • Client Service: Provide exceptional customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
  • Scheduling and Record-Keeping: Schedule and confirm appointments, maintain accurate records, and provide estimates and invoices to clients.
  • Administrative Tasks: Execute opening and closing procedures, prepare end-of-day reports and deposits, and perform data entry tasks such as records, client questionnaires, and referral information management.
  • Communication: Ensure timely distribution of referral letters and lab results to the respective veterinarians, and effectively communicate with clients and the veterinary team.
Requirements and Qualifications:
  • Experience: Preferably 1-3 years of experience in a veterinary or human medical practice.
  • Skills: Proficiency in computer skills (email, word processing, spreadsheet software) and front desk equipment usage, familiarity with veterinary terminology, and ability to work seated for extended periods.
Benefits and Perks:
  • Employer-Paid Benefits: Short Term Disability, Complimentary Life Insurance, and access to Company Sponsored Employee Assistance Program (Headspace).
  • Retirement Plan: 401K with generous company matching after 6 months.
  • Health Insurance: Healthcare Insurance Plans including Kaiser/United Healthcare with multiple choices.
  • Flexible Spending Account: Selection of Flexible Spending Account or Health Savings Account.
  • Dental and Vision Insurance: United Healthcare Dental and Vision Insurance.
  • Long Term Disability: Long Term Disability coverage.
  • Fertility and Family Building Support: Progyny-Fertility and Family Building Support up to $10,000.
  • Pet Care Discounts: Team Member Discounts for Pet Care.
  • Paid Time Off: Paid Time Off.
  • LGBTQIA+ Support: Support for LGBTQIA+ employees with FOLX HEALTHCARE.
  • Musculoskeletal and Physical Therapy Program: Sword Digital Musculoskeletal & Physical Therapy Program.
  • Referral Bonus Program: Referral Bonus Program.
  • DailyPay: DailyPay on Demand.