Veterinary Front Desk Coordinator

2 months ago


Andover, Massachusetts, United States United Veterinary Care Full time

About United Veterinary Care

We are a leading provider of veterinary care, dedicated to delivering high-quality services to our patients and their owners. Our team is passionate about creating a welcoming and supportive environment for all.

Job Summary

We are seeking a skilled Veterinary Receptionist to join our team at Andover Animal Hospital. As a key member of our hospital team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our front desk.

Key Responsibilities

  • Deliver exceptional customer service to clients and their pets
  • Schedule and confirm appointments, maintain accurate records, and provide estimates and invoices for payment
  • Perform opening and closing procedures, including end-of-day reports and deposits
  • Enter data into our system, including client questionnaires, referral information, and other relevant details
  • Ensure that referral letters and lab results are accurately distributed to our veterinarians

Requirements

  • 1-3 years' experience in a veterinary practice or human medical practice
  • Proficiency in computer software, including email, word processing, and spreadsheet applications
  • Strong understanding of veterinary terminology and the ability to communicate effectively with clients and our veterinary team
  • Ability to work seated for a majority of the day

Benefits

  • Short-term disability insurance paid for by the employer
  • Complimentary life insurance with options to purchase additional voluntary benefits
  • Company-sponsored employee assistance program
  • 401(k) plan with a 100% company match up to 3% and 50% match up to 5%
  • Kaiser/United Healthcare insurance plans with multiple options
  • Flexible spending account or health savings account options
  • United Healthcare dental insurance with a 100% paid premium option
  • United Healthcare vision insurance options
  • Long-term disability options
  • Progyny-fertility and family building support
  • Team member discounts for pet care
  • Paid PTO
  • LGBTQIA+ support with FOLX HEALTHCARE
  • Sword digital musculoskeletal and physical therapy program
  • Referral bonus program
  • DailyPay on demand


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