Veterinary Front Desk Coordinator
2 months ago
About United Veterinary Care
We are a leading provider of veterinary care, dedicated to delivering high-quality services to our patients and their owners. Our team is passionate about creating a welcoming and supportive environment for all.
Job Summary
We are seeking a skilled Veterinary Receptionist to join our team at Andover Animal Hospital. As a key member of our hospital team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our front desk.
Key Responsibilities
- Deliver exceptional customer service to clients and their pets
- Schedule and confirm appointments, maintain accurate records, and provide estimates and invoices for payment
- Perform opening and closing procedures, including end-of-day reports and deposits
- Enter data into our system, including client questionnaires, referral information, and other relevant details
- Ensure that referral letters and lab results are accurately distributed to our veterinarians
Requirements
- 1-3 years' experience in a veterinary practice or human medical practice
- Proficiency in computer software, including email, word processing, and spreadsheet applications
- Strong understanding of veterinary terminology and the ability to communicate effectively with clients and our veterinary team
- Ability to work seated for a majority of the day
Benefits
- Short-term disability insurance paid for by the employer
- Complimentary life insurance with options to purchase additional voluntary benefits
- Company-sponsored employee assistance program
- 401(k) plan with a 100% company match up to 3% and 50% match up to 5%
- Kaiser/United Healthcare insurance plans with multiple options
- Flexible spending account or health savings account options
- United Healthcare dental insurance with a 100% paid premium option
- United Healthcare vision insurance options
- Long-term disability options
- Progyny-fertility and family building support
- Team member discounts for pet care
- Paid PTO
- LGBTQIA+ support with FOLX HEALTHCARE
- Sword digital musculoskeletal and physical therapy program
- Referral bonus program
- DailyPay on demand
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