Front Desk Representative

3 weeks ago


Andover, Massachusetts, United States Giri Hotel Management LLC Full time
Front Desk Agent Job Description

At Giri Hotels, we're seeking a detail-oriented and customer-focused Front Desk Agent to join our team. As a key member of our front office staff, you'll be responsible for managing online, phone, and in-person room reservations, welcoming guests, and ensuring a seamless check-in and check-out experience.

Key Responsibilities:

  • Manage room reservations and ensure accurate payment processing
  • Welcome guests and provide exceptional customer service
  • Work collaboratively with other staff members to maintain hotel standards and accommodate guest needs
  • Keep workstations and equipment clean and organized


Why Work at Giri Hotels?

We offer a range of benefits, including employee discounts, on-demand pay, and opportunities for growth and development. If you're passionate about delivering exceptional customer service and working in a fast-paced hotel environment, we'd love to hear from you.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Detail-oriented and organized


What We Offer:

We're committed to providing a supportive and inclusive work environment. As a Front Desk Agent, you'll have access to a range of benefits, including employee discounts, on-demand pay, and opportunities for growth and development. If you're passionate about delivering exceptional customer service and working in a fast-paced hotel environment, we'd love to hear from you.

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