Front Office Manager

2 days ago


Andover, Massachusetts, United States Giri Hotel Management LLC Full time
Front Office Manager

We are seeking a highly skilled and detail-oriented Front Office Manager to join our team at the La Quinta Inn Andover. As a key member of our hotel staff, you will be responsible for managing all aspects of the front office, including operations and staffing.

Key Responsibilities:
  • Manage front office operations, including check-in/check-out, room key distribution, and payment processing
  • Welcome guests and provide exceptional customer service
  • Resolve guest issues and complaints in a friendly and timely manner
  • Explain local amenities and attractions to guests
  • Manage online, phone, and in-person room reservations
  • Work with other staff members to ensure guest rooms meet hotel standards and accommodate special guest needs
  • Cover desk shifts as needed
  • Maintain a clean and organized work environment
Why Work with Us?

As a member of our team, you will enjoy a range of benefits, including:

  • Employee discounts at our hotels
  • Refer a friend program with extra pay
  • Earned paid time off
  • Short-term and long-term disability insurance
  • Employer-contributed medical, dental, and vision insurance
  • Life insurance
  • Optional 401(k) with employee match
  • Optional life insurance
  • Opportunities for growth and advancement

We look forward to welcoming you to our team


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