Medical Equipment Service Technician

2 weeks ago


Morrisville, North Carolina, United States Kreg Therapeutics Inc Full time
Job Overview

Kreg Therapeutics, a leader in the specialty medical equipment sector, is looking to recruit a Field Service Representative.

This role entails the delivery, maintenance, and retrieval of Kreg Therapeutics' rental medical devices. The representative must effectively communicate with Central Dispatch and attentively address customer requirements. Responsibilities include preparing equipment for patient use through thorough maintenance, sanitization, and testing.

Physical Requirements:

  • During the execution of job responsibilities, the employee will predominantly be required to stand and walk.
  • Ability to lift and transport up to 50 lbs.
  • Capability to load a 1000 lb hospital bed onto a vehicle, which may involve bending, lying down, or kneeling to secure the bed before and after transport.
  • Must possess the strength to maneuver and halt the movement of a 1000 lb hospital bed. This includes pushing, turning, or pulling the bed throughout the facility to reach patient care areas.
  • May necessitate driving considerable distances daily.
  • Ability to stand, kneel, and stoop for up to 8 hours daily for cleaning and disinfecting equipment.
  • Must be able to ascend and descend a two-foot step from the truck to ground level multiple times each day.

Key Responsibilities:

  • Deliver, service, and retrieve medical equipment from various facilities.
  • Develop proficiency in testing, troubleshooting, and repairing all Kreg Therapeutics products.
  • Maintain company vehicles in a clean and organized condition.
  • Sanitize and disinfect rental equipment following Kreg Therapeutics' protocols.
  • Accurately fulfill daily reporting obligations.
  • Foster and maintain positive interactions with all clients.
  • Ensure timely completion of orders.
  • Meet all competency standards to operate a 26-foot box truck and adhere to company safe driving policies.
  • Maintain constant communication with central dispatch regarding customer orders.

Kreg Therapeutics, Inc. provides:

  • Comprehensive training programs.
  • Medical insurance.
  • Dental coverage.
  • 401K retirement plan.
  • Vision insurance.
  • Life insurance, along with Short & Long Term Disability options.
  • Pet insurance.
  • Rapid advancement opportunities based on performance in a dynamic medical device industry.


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