Global Experience Operations Director
2 weeks ago
We are seeking a highly experienced and strategic leader to join our team as a Senior Director, Global Experience Operations. In this role, you will be responsible for developing and implementing a best-in-class customer experience strategy that drives business growth and customer satisfaction.
Key Responsibilities- Develop and execute a global customer experience strategy that aligns with business objectives
- Lead a team of customer experience professionals to design and deliver customer-centric solutions
- Collaborate with cross-functional teams to ensure seamless customer experience across all touchpoints
- Develop and implement metrics to measure customer experience and drive continuous improvement
- Stay up-to-date with industry trends and best practices in customer experience
- Minimum 15 years of experience in customer experience or a related field
- Proven track record of developing and implementing successful customer experience strategies
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple projects
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.
We offer a competitive compensation package, including a base salary of $211,600.00 - $423,200.00, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Global Experience Operations Director
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Oakland, California, United States Abbott Laboratories company Full timeAbout the RoleWe are seeking a highly experienced and strategic leader to join our team as a Senior Director, Global Experience Operations. This role will be responsible for leading the development and implementation of our global customer experience strategy, ensuring a seamless and personalized experience for our customers across all touchpoints.Key...
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Global Experience Operations Director
2 weeks ago
Oakland, California, United States Abbott Laboratories company Full timeAbout the RoleWe are seeking a highly experienced and strategic leader to join our team as a Senior Director, Global Experience Operations. This role will be responsible for leading the development and implementation of our global customer experience strategy, ensuring a seamless customer experience across all stages and touchpoints in the customer...
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