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Front Desk Associate

2 months ago

Rock Hill, South Carolina, United States SHRIMP BOAT ROCK HILL INC Full time
Job Summary

SHRIMP BOAT ROCK HILL INC is seeking a highly motivated and customer-focused Front Of House team member to join our dynamic team. As a Front Desk Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive dining experience.

Key Responsibilities
  • Customer Service: Provide friendly and fast customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Order Taking: Take customer orders in person and over the phone, ensuring accuracy and efficiency.
  • Order Repeating: Repeat orders to customers for accuracy and to ensure that their needs are met.
  • Food Preparation: Bag and label food, ensuring that it is prepared to the highest standards.
  • Food and Beverage Service: Serve dining room beverages and food, ensuring that customers receive their orders in a timely manner.
Benefits
  • Competitive Pay: Receive performance-based pay, tips, holiday, and vacation pay.
  • Regular Pay: Get paid weekly, ensuring that you receive your earnings on time.
  • Opportunities for Advancement: Opportunities to advance and grow within the company, promoting from within culture.
  • Free Meal: Enjoy a free meal every day, providing you with a convenient and cost-effective dining option.
  • Exclusive Discounts: Receive exclusive meal discounts outside of shift, allowing you to enjoy our food at a discounted rate.
  • Fun Work Environment: Work in a fun and fast-paced environment, surrounded by great people.
  • Flexible Schedules: Enjoy flexible schedules, allowing you to balance work and outside activities or school.
  • Company Events: Participate in quarterly company events and parties, fostering a sense of community and teamwork.
Requirements
  • Teamwork: Enjoy working as a team with customers and coworkers, providing exceptional service and support.
  • Communication: Communicate effectively with customers and coworkers, ensuring that their needs are met.
  • Adaptability: Be adaptable and flexible, able to work in a fast-paced environment and respond to changing situations.
  • Punctuality: Be punctual and timely, ensuring that you are ready to work on time and meet the needs of our customers.