Front Desk Associate

2 days ago


Chapel Hill, North Carolina, United States North Carolina Retina Associates Full time
Job Title: Front Desk Associate

Join North Carolina Retina Associates as a Front Desk Associate and play a vital role in providing exceptional patient service in our medical office.

Job Summary:

The Front Desk Associate is responsible for ensuring a smooth and efficient patient experience from the moment they arrive at our office. This includes greeting patients, registering them, and assisting with scheduling appointments, collecting payments, and answering phone calls.

Key Responsibilities:
  • Patient Registration: Accurately register patients, collect demographic information, and update patient records.
  • Scheduling: Schedule appointments, manage calendars, and ensure timely follow-up with patients.
  • Customer Service: Provide exceptional customer service, respond to patient inquiries, and resolve any issues that may arise.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and maintaining a clean and organized workspace.
Requirements:
  • Education: High School Diploma or Equivalent
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software applications.
  • Experience: Previous experience in a medical office or customer service role is preferred.
Work Environment:

Our office is a dynamic and supportive environment where you will have the opportunity to work with a talented team of professionals. As a Front Desk Associate, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional patient service.

We offer a competitive hourly rate and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient service, we encourage you to apply for this exciting opportunity.


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