Lead Family Services Consultant

2 weeks ago


Charleston, West Virginia, United States City of Roanoke, Virginia Full time
Position Overview:

Role Summary

The City of Roanoke is in search of a Senior Family Services Specialist to provide leadership and support to clients facing personal, social, health, and economic challenges. This role involves delivering specialized casework services, which may necessitate a reduced caseload, and offering case consultation to family services specialists. The successful candidate will also take on a leadership role in coordinating services and assisting clients in navigating available resources.

Key Responsibilities:

  1. Lead and support clients in addressing their personal, social, health, and economic needs.
  2. Deliver specialized casework services that may require a smaller caseload.
  3. Provide guidance and consultation to family services specialists, acting as a team leader.
  4. Facilitate training for new employees and ongoing training for existing staff.
  5. Conduct assessments to identify training needs and develop appropriate training programs.
  6. Maintain accurate records of employee training and client interactions.
  7. Participate in community education initiatives regarding mandated reporting and abuse prevention.
  8. Engage in case management, ensuring compliance with relevant policies and procedures.

Qualifications:

Applicants should possess a Bachelor's degree from an accredited institution in human services or a related field, with a preference for candidates holding a BSW/MSW. A minimum of two years of relevant experience in human services is required, or an equivalent combination of education and experience. A valid driver's license issued by the Commonwealth of Virginia is also necessary.

This position requires a commitment to fostering an inclusive and supportive environment for both clients and staff, emphasizing open communication and collaboration.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.



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