Lead Family Services Consultant
2 weeks ago
Role Summary
The City of Roanoke is in search of a Senior Family Services Specialist to provide leadership and support to clients facing personal, social, health, and economic challenges. This role involves delivering specialized casework services, which may necessitate a reduced caseload, and offering case consultation to family services specialists. The successful candidate will also take on a leadership role in coordinating services and assisting clients in navigating available resources.
Key Responsibilities:
- Lead and support clients in addressing their personal, social, health, and economic needs.
- Deliver specialized casework services that may require a smaller caseload.
- Provide guidance and consultation to family services specialists, acting as a team leader.
- Facilitate training for new employees and ongoing training for existing staff.
- Conduct assessments to identify training needs and develop appropriate training programs.
- Maintain accurate records of employee training and client interactions.
- Participate in community education initiatives regarding mandated reporting and abuse prevention.
- Engage in case management, ensuring compliance with relevant policies and procedures.
Qualifications:
Applicants should possess a Bachelor's degree from an accredited institution in human services or a related field, with a preference for candidates holding a BSW/MSW. A minimum of two years of relevant experience in human services is required, or an equivalent combination of education and experience. A valid driver's license issued by the Commonwealth of Virginia is also necessary.
This position requires a commitment to fostering an inclusive and supportive environment for both clients and staff, emphasizing open communication and collaboration.
The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.
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