Lead Family Services Specialist

2 weeks ago


Charleston, West Virginia, United States City of Roanoke, Virginia Full time
Position Overview:

Role Summary

The City of Roanoke is in search of a Lead Family Services Specialist to provide comprehensive support and guidance to clients facing personal, social, health, and economic challenges. This position involves delivering specialized casework services, often requiring a manageable caseload, and offering consultation to family services staff. The successful candidate will also take on a leadership role in coordinating services and assisting clients in accessing available resources.

Key Responsibilities

  • Deliver specialized casework services tailored to the unique needs of clients.
  • Provide guidance and support to family services specialists, serving as a team leader.
  • Conduct assessments and consultations to identify client needs and develop appropriate service plans.
  • Facilitate training programs for new and existing staff, focusing on best practices in family services.
  • Maintain accurate and detailed case records, ensuring compliance with relevant policies and regulations.
  • Participate in a 24-hour on-call rotation to respond to urgent client needs.

Qualifications

Candidates should possess a Bachelor's degree in human services or a related field, with a preference for BSW/MSW qualifications. A minimum of two years of relevant experience in human services is required. Additionally, candidates must hold a valid driver's license issued by the Commonwealth of Virginia.

Skills and Competencies

  • Strong understanding of social work principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team-oriented environment.
  • Proficient in case management and documentation practices.

The City of Roanoke is committed to fostering an inclusive and diverse workplace, where all employees are valued and respected.



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