Senior Manager, Client Experience Specialist

3 weeks ago


San Francisco, California, United States IPG DXTRA Full time
Senior Manager, Client Experience

Weber Shandwick is seeking a seasoned Senior Manager, Client Experience, to join our Tech and Corporate practices on the West Coast. The ideal candidate will have a proven track record in B2B communications, with expertise in project and campaign management, as well as experience working with clients across offices and time zones.

Key Responsibilities:
  1. Provide strategic counsel and tactical support to clients, managing workflows and leading projects to drive business results.
  2. Collaborate with cross-functional teams to develop and execute comprehensive communications strategies.
  3. Lead client communications, ensuring seamless delivery of services and exceptional client satisfaction.
  4. Develop and pitch media relations materials, securing earned media coverage to amplify client messages.
  5. Track and analyze account activities, providing regular updates to clients and stakeholders.
  6. Assist in budgeting and financial planning, ensuring alignment with client goals and objectives.
Requirements:
  • BA or BS in Communications or related field.
  • 6-7 years of experience in B2B communications, with a focus on technology and corporate sectors.
  • Proven track record in project and campaign management, with experience working with clients across offices and time zones.
  • Exceptional written and verbal communication skills, with ability to effectively communicate with clients and internal stakeholders.
  • Strong time management skills, attention to detail, and ability to adapt quickly to changing priorities.
What We Offer:
  • Competitive salary range: $89,000 - $105,000.
  • Comprehensive benefits package, including medical, dental, vision, 401k, tuition reimbursement, and more.
  • Opportunities for professional growth and development, with a focus on employee well-being and work-life balance.

Weber Shandwick is an Equal Opportunity/Affirmative Action employer, committed to diversity and inclusion in the workplace.



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