Healthcare Support Specialist
2 weeks ago
We are seeking a dedicated and compassionate Healthcare Support Specialist to join our team at Middleton Family Medicine. This role is integral to our Primary Care department, requiring a blend of strong communication skills, technical proficiency, and exceptional customer service abilities. The ideal candidate will thrive in a fast-paced environment, demonstrating the capacity to multitask and collaborate effectively with colleagues.
Key ResponsibilitiesEssential Duties & Responsibilities include, but are not limited to:
- Prepare examination rooms and assist patients by taking vital signs and providing necessary support to healthcare providers and nursing staff.
- Administer treatments and diagnostic tests as directed by the healthcare provider, including vaccinations, nebulizer treatments, EKGs, and COVID testing.
- Support healthcare providers during physical examinations and procedures as required.
- Deliver patient care tailored to the specific age and needs of each individual.
- Ensure safe patient care by demonstrating strong organizational skills that facilitate the effective delivery of quality care for assigned patients and their families.
- Engage in a culturally competent care plan that identifies patient issues, expected outcomes, and preventive measures.
- Document relevant patient information in the electronic medical record to assist in health status assessments.
- Perform additional duties as assigned by management.
- Shifts may vary between 8 hours and 12 hours.
- Standard workdays are Monday through Friday.
- Weekend shifts are required, with one weekend shift per month (8 AM to 12 PM) on a rotating basis.
Education: High school diploma or equivalent (Required)
Experience:
- 2 years of experience as a Medical Assistant or EMT (Preferred)
- 1 year of experience with EMR systems (Preferred)
- 2 years of experience in patient care (Preferred)
License/Certification: Certified Medical Assistant (Preferred)
About UsAt Middleton Family Medicine, our mission is to enhance lives through meaningful healthcare. We are committed to expanding our services to deliver comprehensive and compassionate care to our patients. Our culture is driven by collaboration and a patient-centric approach, and we take pride in our commitment to service excellence, including offering healthcare 365 days a year and providing on-site specialty teams and ancillary services. Join us as we continue to grow and invest in our people, programs, and technology to provide outstanding service to our patients.
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