Financial Service Representative

4 days ago

Clifton Park, New York, United States Citizens Full time
Job Summary: We are seeking a motivated and customer-focused Financial Service Representative to join our team. As a key member of our branch, you will play a vital role in providing exceptional service to our customers, helping them achieve their financial goals, and making a meaningful impact on their lives.

The ideal candidate will have strong communication skills, be able to work effectively in a fast-paced environment, and possess a passion for delivering excellent customer experiences. If you are a team player who is committed to building long-term relationships with our customers, we encourage you to apply.

Key Responsibilities:
  • Provide personalized advice and solutions to help customers achieve their financial goals.
  • Demonstrate technology and provide training to customers on how to use our mobile app, ATMs, and other banking tools.
  • Create amazing experiences for customers by looking for opportunities to help them achieve their financial goals.
  • Connect customers to our Bankers for the next step.
  • Cash checks, process withdrawals and deposits.

What You'll Get:
  • Meaningful work & relationships by helping customers with important financial decisions and building a supportive team environment.
  • Commitment to community by giving back with 4 hours of paid time off annually for volunteering and having your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
  • Career opportunities, reward, and upskilling by seeing your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources.
  • Exceptional benefits including comprehensive health care coverage, 401K with corporate match, tuition assistance, mental health and wellbeing programs, and more.

Required Qualifications:
  • High School degree or GED.
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
  • Strong listening and communication skills.
  • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
  • Ability to problem solve and provide solutions to customer issues.
  • Customer-centric to deliver exceptional service.
  • Comfortable with using digital technology to support the delivery of business goals.

Estimated Salary Range: $17-$22 per hour.

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