Senior Teller Lead

2 days ago


Clifton Park, New York, United States Arrow Financial Services Full time
Job Summary: We are seeking an experienced Financial Operations Supervisor to join our team at Arrow Financial Services. The successful candidate will have a strong background in customer service, leadership, and technical skills. If you are a motivated and organized individual who is passionate about delivering exceptional customer experiences, please apply now.

Key Responsibilities:
  • Customer Service: Provide consistent, outstanding customer service by anticipating and reacting to customer needs.
  • Transaction Processing: Process transactions accurately and efficiently, including loan requests and wire transfers.
  • Teller Development: Lead and develop tellers through day-to-day operations, projects, and special assignments.
  • Sales Support: Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate.

Requirements:
  • Associate Degree or Equivalent Experience: Required for this role.
  • 3 Years of Experience in Customer Service: Preferred but not mandatory.
  • Strong Communications Skills: Written and verbal communication skills are essential for this role.
  • Supervisory Skills: Strong supervisory skills are required to lead and develop tellers.
  • Technical Skills: Proficient in Microsoft Windows and Microsoft Office Suite: Word, Excel, and Outlook.

What We Offer:
  • Competitive Compensation: Includes potential bonus and incentives as well as paid vacation, sick time, and holidays.
  • Medical, Dental, and Vision Insurance: And Flexible Spending Plan.
  • Multiple Retirement Plans: 401(k), Pension, and Employee Stock Ownership.
  • Education and Tuition Reimbursement: Opportunities available for employees.


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