Financial Services Professional
20 hours ago
TD Bank Group is a leading financial institution offering a wide range of banking and financial services to individuals, businesses, and institutions. Our team of experts provides innovative solutions to help our clients achieve their financial goals.
About the Role
We are seeking a highly skilled Financial Services Professional to join our team in Clifton, New Jersey. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, building long-term relationships with our clients, and providing expert advice on our suite of financial products and services.
Responsibilities
- Deliver legendary customer experiences by helping customers, building relationships, and delivering service and advice to TD customers
- Understand and support the Bank's Customer Service Strategy; deliver customer end-to-end advice they expect
- Serve as a customer advocate in providing customer resolution, proactive tips, and insights on saving time and money
- Establish and nurture customer relationships by consistently displaying product knowledge, actively listening to customer needs, and engaging in additional conversations to identify any additional needs and offer a solution or partner referral
- Utilize customer relationship management tools to understand and gather customer information to allow for customer insights to be built to yield a deeper customer experience and journey
- Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, discovering initial needs, and guiding customers appropriately
Requirements
- 1+ years related experience required
- Teller experience preferred
- HS Diploma or GED
- Superior customer service skills
- Strong organizational skills to handle multiple tasks in a fast-paced environment
- Excellent communication skills with ability to be concise, clear, and consistent
What We Offer
- Estimated salary: $24.25 - $32.50 per hour (based on 40 hours/week)
- Comprehensive benefits package, including health and well-being benefits, savings and retirement programs, paid time off, and career development opportunities
- Opportunities for advancement and professional growth within the company
- Collaborative and dynamic work environment with a diverse team of professionals
How to Apply
If you are a motivated and customer-focused individual looking to build a successful career in finance, please submit your application for this exciting opportunity.
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