Commercial Insurance Client Support Specialist

2 weeks ago


Livonia, Michigan, United States Farmers Insurance SE Michigan Full time
Job Overview

Take the next step in your professional journey with Farmers Insurance SE Michigan. We are seeking a motivated and dynamic individual to fill the role of a Full-Time Commercial Customer Service Representative. If you are passionate about providing exceptional customer service and thrive in a proactive environment while building strong relationships, this position is ideal for you.


Why Consider This Role?

No prior experience in the insurance sector? That's perfectly fine This position offers a fantastic opportunity to leverage your existing skills and transition into a new industry. You will receive comprehensive training to enhance your knowledge and benefit from various growth and advancement pathways. For those with prior experience in customer service, you will enjoy ongoing training and professional development opportunities.


Key Benefits
  • Competitive Annual Salary with Bonus Potential
  • Hands-on Training Provided
  • Monday to Friday Work Schedule
  • Opportunities for Career Advancement
  • Evenings Off
  • Potential for Salary Increases
  • Support for Licensing
  • Employee Discounts Available
  • Complimentary Coffee
  • Unique Employee Benefits

Primary Responsibilities
  • Achieve new business production targets as set forth.
  • Generate insurance quotes for clients.
  • Process requests for policy changes from customers.
  • Collect all necessary documentation from clients.
  • Stay informed about new products and services.
  • Deliver outstanding customer service and support.
  • Excel in building and maintaining client relationships.
  • Provide ongoing assistance to insurance clients as required.
  • Work both independently and collaboratively within a team.

Qualifications
  • A genuine willingness to learn and adapt, with a resourceful and coachable mindset.
  • A positive, upbeat attitude.
  • Strong communication and interpersonal skills.
  • Ability to meet and exceed client expectations.
  • Excellent customer service capabilities.
  • A collaborative team player with a positive demeanor.
  • Willingness to obtain necessary insurance licenses.
  • Prior sales experience is a plus.


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