HVAC Sales Specialist

2 weeks ago

Livonia, Michigan, United States Service Experts Full time

Position Title: HVAC Sales Specialist

Reports To: Director of Business Development

Employment Type: Full-time

Category: Office

Compensation: $85,000+ base salary (dependent on experience) plus commission

Why Join Our Team?

At Service Experts, we pride ourselves on our commitment to excellence. Our team is composed of top professionals dedicated to providing outstanding service to our clients and fostering a supportive environment for our employees. We offer comprehensive training, resources, and opportunities for unlimited professional advancement.

Position Overview:

The HVAC Sales Specialist is an external sales role focused on expanding Service Experts' commercial sales and services to drive revenue growth through effective customer engagement and lead generation. Key responsibilities include promoting HVAC Preventive Maintenance and Planned Unit Replacement Programs to a variety of local and regional businesses, including sectors such as finance, telecommunications, healthcare, manufacturing, property management, and distribution.

Key Responsibilities:

  • Develops local Preventative Maintenance contracts in targeted vertical markets using various prospecting methods such as cold calling, referrals, and networking.
  • Generates sales for commercial replacements, retrofits, and service contracts through effective prospecting techniques.
  • Collaborates with branch and regional managers to address customer needs.
  • Maintains accurate records of sales activities and customer interactions using a CRM system.
  • Upholds the company’s reputation by demonstrating professionalism and integrity in all business dealings.
  • Consults with commercial clients to assess HVAC and indoor air quality requirements, delivering tailored sales presentations and closing deals that align with customer budgets.
  • Prepares proposals and communicates technical information in an accessible manner.
  • Utilizes marketing data and tools to enhance sales effectiveness.
  • Ensures all necessary documentation is completed and signed by customers.
  • Actively nurtures relationships with key commercial clients to support ongoing business.
  • Coordinates with internal teams to ensure timely and satisfactory project completion.
  • Updates company systems to maintain accurate records of sales activities and outcomes.
  • Aims to meet or exceed Key Performance Indicators such as revenue growth, close rates, lead generation, and service agreement sales.
  • Effectively addresses customer concerns to ensure total satisfaction.
  • Adheres to all safety policies and procedures.
  • Performs additional duties as assigned.

Qualifications:

  • Bachelor's degree or equivalent experience.
  • Demonstrated sales experience with a focus on business-to-business interactions, cold calling, and lead generation.
  • Familiarity with commercial service sales concepts and practices.
  • Proficient in Microsoft Office, contact management software, and CRM databases.
  • Strong communication and relationship management skills.
  • Able to build lasting relationships with clients.
  • Collaborative mindset to work effectively with technical and administrative teams.
  • Excellent organizational skills with the ability to manage multiple priorities.
  • Knowledge of the commercial HVAC industry is preferred.
  • Self-motivated with a strong desire for personal and professional growth.
  • Commitment to delivering exceptional customer service.
  • Ability to work independently and make informed decisions.
  • Strong written and verbal communication skills.
  • Basic understanding of commercial HVAC systems and related components.
  • Familiarity with basic mathematics and business accounting principles.
  • Must possess a valid driver's license with a satisfactory driving record.

About Service Experts:

Service Experts has been a leader in the HVAC industry for decades, providing comprehensive service and maintenance solutions across the United States and Canada. Our dedicated team of HVAC professionals and extensive network of service providers ensure top-quality service and customer satisfaction.

What We Offer:

Service Experts provides a robust benefits package designed to support our employees and their families, including:

  • Competitive compensation with incentive opportunities.
  • Paid time off and holiday pay.
  • Medical, dental, and vision insurance options.
  • 401(k) retirement savings plan with company matching.
  • Life insurance options for employees and their families.
  • Short-term disability coverage.
  • Training and career development opportunities.

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