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Commercial Insurance Client Support Specialist
2 months ago
Take the next step in your professional journey with Farmers Insurance SE Michigan. We are seeking a dedicated and enthusiastic individual to fill the role of a Full-Time Commercial Customer Service Representative. If you are passionate about providing exceptional client support and thrive in a proactive environment, this position is ideal for you. No previous experience in the insurance sector? That's perfectly fine This is an excellent opportunity to leverage your skills and transition into a new field. You will gain valuable knowledge and have access to various growth and advancement pathways. We will equip you with all the necessary training and resources.
Benefits
• Competitive Annual Salary with Bonus Potential
• Comprehensive Training Program
• Monday to Friday Work Schedule
• Opportunities for Career Advancement
• Evenings Off
• Potential for Salary Increases
• Support for Licensing
• Employee Discounts
• Complimentary Coffee
• Special Days Off for Pets
Key Responsibilities
• Achieve new business production targets as set forth.
• Create insurance quotes for clients.
• Process requests for policy modifications.
• Collect all necessary documentation from clients.
• Stay informed about new products and services.
• Generate insurance estimates.
• Deliver outstanding customer service and assistance.
• Excel in building and maintaining relationships.
• Foster and sustain client connections.
• Provide ongoing support to insurance clients as required.
• Work autonomously as well as collaboratively within a team.
Qualifications
• A genuine eagerness to learn, be resourceful, and open to coaching.
• A positive, upbeat, and enthusiastic demeanor.
• Strong communication and interpersonal skills.
• Ability to meet and exceed client expectations.
• Excellent customer service capabilities.
• Team-oriented with a collaborative spirit.
• Willingness to obtain a Property & Casualty insurance license.
• Willingness to obtain a Life & Health Insurance license.
• Previous sales experience is advantageous.