Front of House Coordinator
1 week ago
About Hudson Grille
We are seeking a committed individual to become a part of our front-of-house team as a Host/Hostess. In this position, you will play a crucial role in delivering outstanding hospitality to our patrons, ensuring their dining experience is memorable and enjoyable. If you possess a collaborative spirit, a friendly demeanor, and a strong dedication to customer satisfaction, we encourage you to consider this opportunity.
Key Responsibilities:
- Prepare and organize the host stand for guest arrivals
- Ensure menus are well-maintained and presentable
- Keep the entrance and waiting areas tidy and welcoming
- Warmly greet guests upon arrival and provide personalized service
- Assist guests with special requests and seating arrangements
- Prepare tables for larger groups
- Answer phone calls in a courteous manner
- Deliver food and beverages to tables as necessary
- Support fellow team members in their tasks
- Inform guests about our loyalty program
- Confidently recommend menu items
- Address guest concerns or issues with professionalism
- Express gratitude to guests as they leave
- Help maintain cleanliness in restrooms
- Take and prepare take-out orders
- Complete cash-out procedures at the end of your shift
- Check in with management to confirm all tasks are completed
- Perform additional duties as required
- Punctuality and readiness to work
- Positive attitude and strong communication skills
- Adherence to safety, sanitation, and operational protocols
- Fluency in English
- Compliance with alcohol service regulations
- Ability to stand for extended periods and lift items up to 50 pounds
- Comfortable working in varying temperature conditions
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