Revenue Operations Specialist

3 days ago


Frisco, Texas, United States Lexipol LLC Full time

We are seeking an experienced Revenue Operations Specialist to join our team at Lexipol LLC. As a Revenue Operations Specialist, you will play a critical role in leading our billing operations, ensuring accurate and timely invoicing for all product lines.

About the Role:

As a Revenue Operations Specialist, you will oversee the consolidation of billing processes for multiple products into a unified system, streamline workflows, and implement automation tools to enhance efficiency. You will also manage and mentor a diverse team of billing leads and specialists, providing guidance, training, and development opportunities to foster a collaborative and high-performing environment.

Requirements:

  • Ensure that all customer invoices are generated and sent accurately and on time
  • Maintain 100% compliance with accounting standards, ensuring accurate and timely revenue recognition across all products
  • Successfully consolidate billing processes for SaaS products into a unified system, resulting in streamlined operations and reduced manual workload
  • Reduce the overall billing cycle time by improving processes and implementing automation tools
  • Achieve improvement in customer satisfaction related to billing processes (as measured by NPS) ensuring smooth and error-free billing experiences
  • Establish clear performance metrics and professional development opportunities for each team member
  • Decrease the number of billing discrepancies and customer disputes through process improvements, detailed auditing and better communication with customers
  • Deliver consistent, accurate and timely reports on billing metrics to senior leadership , providing actionable insights on a quarterly basis

Salary:$87,000 plus an annual bonus.



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