Current jobs related to Educational Technology Support Specialist - Atlanta Georgia - Inspiroz
-
Technology Support Specialist
1 month ago
Atlanta, Georgia, United States Cortland Company Full timeJob Overview:As a Technology Support Specialist at Cortland, you will play a critical role in delivering hands-on support to our communities and support centers. Your responsibilities will include installing, diagnosing, repairing, maintaining, and upgrading computer hardware and software to ensure optimal workstation performance. You will also diagnose,...
-
Information Technology Support Specialist
2 weeks ago
Atlanta, Georgia, United States Georgia Tech Full timeJob SummaryGeorgia Tech is seeking a highly skilled Information Technology Support Specialist to join our team. As a key member of our Technology Services team, you will provide unit-level support in the installation, operation, and maintenance of computer systems. This role requires advanced knowledge of and skill in the installation and maintenance of...
-
Technology Support Specialist
1 month ago
Atlanta, Georgia, United States Cortland Company Full timeJob Overview:As a Technology Support Specialist at Cortland, you will play a critical role in delivering hands-on support to our communities and support centers. Your expertise will be essential in ensuring the optimal performance of computer hardware and software, network equipment, and low-voltage hardware.Key Responsibilities:Install, diagnose, repair,...
-
Education Support Specialist
2 weeks ago
Georgia, United States DeKalb County School District Full timeJob Summary:DeKalb County School District is seeking a dedicated and experienced Education Support Specialist to provide day-to-day assistance to schools. The ideal candidate will have a bachelor's degree and a minimum 2.5 GPA from a Georgia Professional Standards Commission-approved accredited college or university. The successful candidate will be eligible...
-
Information Technology Support Specialist
4 months ago
Atlanta, United States Artera Services Full timeJob Title: IT Support Specialist (Onsite Technical Support)Job Description:We are seeking a highly skilled and motivated IT Support Specialist to join our team and provide onsite technical support to our internal clients. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for...
-
Information Technology Support Specialist
1 month ago
atlanta, United States Artera Services Full timeJob Title: IT Support Specialist (Onsite Technical Support)Job Description:We are seeking a highly skilled and motivated IT Support Specialist to join our team and provide onsite technical support to our internal clients. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for...
-
Information Technology Support Specialist
2 days ago
Atlanta, United States The Forge Companies Full timeJob SummaryThe IT Support Specialist will be responsible for assisting users within Forge Consulting’s core infrastructure environment and maintaining the IT Service Desk. In this role, your primary duty will be ensuring the continued operations of company employees.Core Responsibilities Reasonable accommodations may be made to enable individuals with...
-
Information Technology Support Specialist
2 days ago
Atlanta, United States Robert Half Full timeOverview: We are seeking a skilled and growth-focused Help Desk Specialist to join our team. This onsite role is based in Buckhead, Georgia, and will support a dynamic environment primarily using Mac systems (70%) with the remainder on PCs. If you are solution-oriented, with a passion for problem-solving and continuous learning, we want to hear from you!Key...
-
Information Technology Support Specialist
2 days ago
atlanta, United States Robert Half Full timeOverview: We are seeking a skilled and growth-focused Help Desk Specialist to join our team. This onsite role is based in Buckhead, Georgia, and will support a dynamic environment primarily using Mac systems (70%) with the remainder on PCs. If you are solution-oriented, with a passion for problem-solving and continuous learning, we want to hear from you!Key...
-
Information Technology Support Specialist
24 hours ago
atlanta, United States Robert Half Full timeOverview: We are seeking a skilled and growth-focused Help Desk Specialist to join our team. This onsite role is based in Buckhead, Georgia, and will support a dynamic environment primarily using Mac systems (70%) with the remainder on PCs. If you are solution-oriented, with a passion for problem-solving and continuous learning, we want to hear from you!Key...
-
Research Laboratory Support Specialist
2 weeks ago
Atlanta, Georgia, United States Georgia Institute of Technology Full timeJob SummaryWe are seeking a highly skilled Research Laboratory Support Specialist to join our team at the Georgia Institute of Technology. The successful candidate will provide technical support for the operation and maintenance of academic and research laboratories, ensuring a safe and efficient working environment.Key ResponsibilitiesPerform routine...
-
Academic Technology Specialist I
2 weeks ago
Atlanta, Georgia, United States Emory University Full timeJob Title: Academic Technology Specialist IEmory University is seeking a highly skilled Academic Technology Specialist I to join our team. As a key member of our IT staff, you will be responsible for maintaining and supporting the technology infrastructure used in the daily operations of Emory Law.Job Summary:The Academic Technology Specialist I will work...
-
LPN/LVN Healthcare Support Specialist
2 weeks ago
Atlanta, Georgia, United States HealthCare Support Full timeHealthcare Support is seeking a skilled LPN/LVN for an 8-week contract in Chamblee, Georgia. This opportunity offers a competitive compensation package, including immediate enrollment in health insurance, dental insurance, and life insurance. Additionally, you will have access to employee assistance programs, open investment accounts, and licensure and...
-
LPN/LVN Healthcare Support Specialist
2 weeks ago
Atlanta, Georgia, United States HealthCare Support Full time401943 LPN/LVN HealthCare Support is currently seeking a skilled LPN/LVN for an 8-week contract in Chamblee, Georgia. Benefits of this LPN/LVN with HealthCare Support: Immediate enrollment in comprehensive health insurance Dental insurance for optimal oral health Life insurance for peace of mind Employee Assistance Program (EAP) for mental wellness Access to...
-
Technology Systems Specialist
2 weeks ago
Atlanta, Georgia, United States Paideia School Full timeJob Summary:Paideia School is seeking a highly skilled Technology Systems Specialist to join its technology team. The successful candidate will be responsible for providing technical support and training to faculty, staff, and students, as well as assisting with the configuration, deployment, and updating of computer hardware and software.Key...
-
Information Technology Support Specialist
1 week ago
Atlanta, Georgia, United States Georgia Tech Full timeJob SummaryGeorgia Tech is seeking a skilled Information Technology Support Professional to join our team. As a key member of our Technology Services group, you will provide unit-level support for the installation, operation, and maintenance of computer systems.This role involves addressing a wide range of applications, often involving complex issues, and...
-
Desktop Support Specialist
1 week ago
Atlanta, Georgia, United States Stability Technology Full time**Technical Support Opportunity at Stability Technology**We are seeking a skilled Desktop Support Technician to join our team at Stability Technology. The successful candidate will be responsible for providing technical support to users on a variety of issues related to desktop hardware, software, and peripherals.Key Responsibilities:Troubleshoot and resolve...
-
Information Technology Support Specialist
2 weeks ago
atlanta, United States Eliassen Group Full timeJob Title: IT Support SpecialistIndustry Sector: Hospitality / IT ServicesExperience Level: Mid to SeniorJob Location: Atlanta, GAPay Rate: $60-65/hr W2 (6+ month contract)Key Technical Skills:Service ManagementHospitality industry experienceOwner & Guest HeartbeatNexGenPMS uptime/downtime managementService Level Agreement adherenceHotel satisfaction and...
-
Information Technology Support Specialist
3 weeks ago
Atlanta, United States Eliassen Group Full timeJob Title: IT Support SpecialistIndustry Sector: Hospitality / IT ServicesExperience Level: Mid to SeniorJob Location: Atlanta, GAPay Rate: $60-65/hr W2 (6+ month contract)Key Technical Skills:Service ManagementHospitality industry experienceOwner & Guest HeartbeatNexGenPMS uptime/downtime managementService Level Agreement adherenceHotel satisfaction and...
-
Information Technology Support Specialist
3 weeks ago
Atlanta, United States Eliassen Group Full timeJob Title: IT Support SpecialistIndustry Sector: Hospitality / IT ServicesExperience Level: Mid to SeniorJob Location: Atlanta, GAPay Rate: $60-65/hr W2 (6+ month contract)Key Technical Skills:Service ManagementHospitality industry experienceOwner & Guest HeartbeatNexGenPMS uptime/downtime managementService Level Agreement adherenceHotel satisfaction and...
Educational Technology Support Specialist
2 months ago
As a key member of our support staff, you will be instrumental in facilitating daily technology operations across our network of charter schools.
Under the guidance of an Inspiroz Service Delivery Manager, you will collaborate frequently with our remote technical support team and various client representatives.
For over ten years, Inspiroz has built a strong reputation in the Managed IT Services sector, specializing in technology strategies and support tailored for charter schools.
Guided by our core values:
People-Centered, Continuous Learning, Problem Solving, Integrity, Community Impact, Lifelong Partnerships, Team Collaboration, and Ambition, we excel in meeting the diverse technology needs of our partners.
Key Responsibilities:Technical Support and Issue Resolution:
Lead the resolution of technical challenges requiring on-site intervention.
Oversee the installation, repair, and maintenance of workstations, networking devices, and peripheral equipment.
Conduct comprehensive troubleshooting to determine the underlying causes of issues.
Assist with various projects as needed, working alongside project teams and stakeholders.
Serve as the intermediary between on-site operations and the remote IT support team.
Clearly communicate technical issues and requirements to the remote team.
Provide thorough documentation to aid in remote troubleshooting and support.
Collaborate closely with the remote service desk team to resolve technical problems.
Stay informed about the latest technology trends and best practices in the educational sector.
Customer Support and Service:
Provide timely updates, challenges, and tasks to clients in a clear manner.
Actively listen to client concerns and address them effectively.
Build and maintain strong relationships with clients, fostering trust and collaboration.
Assist clients in aligning technology solutions with their unique objectives.
Ensure client satisfaction by following up on issue resolutions and providing necessary support.
Demonstrate a commitment to quality work and responsiveness to customer needs.
Maintain professionalism and clarity in written communications, ensuring accuracy in all interactions.
Respond to inquiries promptly during business hours and ensure timely follow-ups as per company policy.
Time Management and Ticketing:
Accurately track time spent on-site using the designated time entry system.
Regularly update ticket statuses and provide concise notes for effective communication.
Adhere to established workflows for ticket creation, assignment, and resolution.
Review assigned tickets thoroughly at the end of each shift to prepare for the next day.
Knowledge, Skills, and Abilities:
The ideal candidate will possess:
Knowledge of:
Windows and Mac operating systems
Active Directory management
Networking concepts and equipment
Hardware repair and installation
Skills:
Exceptional customer service capabilities
Strong hands-on technical support skills
Excellent verbal and written communication abilities
Abilities:
Demonstrate a passion for technology and innovation.
Adapt to changing circumstances and effectively multitask.
Self-motivate and work independently when necessary.
Recognize personal limitations and seek assistance when needed.
Education:
A Bachelor's Degree in a technology-related field or equivalent certifications is preferred.
Experience:
A minimum of 1-2 years of experience in Tier 1 and 2 technical support is required.
Benefits:
A company culture that promotes positivity and inclusivity.
Opportunities to make a significant impact and receive recognition for contributions.
A commitment to continuous improvement while upholding core values.
Clear pathways for career advancement, with opportunities to develop skills and tackle new challenges.
Diverse technical work in a dynamic environment.
Ongoing support for professional growth, focusing on enhancing technical expertise.
