Member Service Representative II

5 days ago


Lancaster, Pennsylvania, United States Members 1st Full time
Job Summary

The Member Service Representative II plays a vital role in supporting all aspects of branch operations, driving growth of deposits, loans, and service ratio. This position is responsible for delivering exceptional member experiences by identifying product and service needs, fostering a member-focused culture, and collaborating with departmental partners to provide seamless services.

Key Responsibilities
  • Meet and exceed member expectations by providing personalized support and solutions
  • Support branch growth and service through effective product and service recommendations
  • Collaborate with departmental partners to ensure seamless member experiences
  • Utilize analytical and problem-solving skills to resolve member issues
  • Ensure compliance with credit union policies and procedures
Requirements
  • General and business knowledge equivalent to a high school diploma
  • 3-5 years of professional experience in financial services or industry technology
  • Excellent communication and interpersonal skills
  • Decision-making and analytical abilities
  • Cash handling skills and ability to demonstrate empathy
Working Conditions

The Member Service Representative II will work in a fast-paced branch environment, requiring the ability to communicate effectively in English, both orally and in writing. The role involves standing or sitting for extended periods, with occasional lifting and moving of objects.



  • Lancaster, Pennsylvania, United States Members 1st Full time

    Job SummaryThe Member Service Representative II plays a vital role in supporting all aspects of branch operations, driving growth of deposits, loans, and service ratio. This position is responsible for delivering exceptional member experiences by identifying product and service needs, fostering a member-focused culture, and collaborating with departmental...


  • Lancaster, Pennsylvania, United States Members 1st Full time

    Member Engagement Representative IIJob Category: Member Services / SalesJob Details:Overview:The role of the Member Engagement Representative II is to facilitate all facets of branch operations, contributing to the enhancement of deposits, loans, and service ratios. This position is pivotal in meeting and surpassing member expectations by recognizing their...


  • Lancaster, Pennsylvania, United States Members 1st Full time

    Job SummaryThe Member Service Representative II plays a vital role in supporting the growth and success of Members 1st by providing exceptional customer service and driving sales growth. This role requires a high level of creativity, analytical skills, and problem-solving abilities to effectively address member needs and provide solutions.Key...


  • Lancaster, Pennsylvania, United States Members 1st Full time

    Member Services Specialist IIJob Category: Member Services / SalesPosition Overview:The Member Services Specialist II plays a crucial role in enhancing branch operations and driving the growth of deposits, loans, and overall service metrics. This position is dedicated to exceeding member expectations by accurately identifying their product and service...


  • Lancaster, Pennsylvania, United States Members 1st Full time

    Position Title: Member Service Representative II (PC 388)Job Category: Members Services / SalesJob Overview:The Member Service Representative II plays a crucial role in enhancing branch operations and driving the growth of deposits, loans, and service metrics. This position is dedicated to exceeding member expectations by recognizing their product and...


  • Lancaster, Pennsylvania, United States Navy Times Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lendmark Financial Services. As a Loan Consultant II, you will be responsible for providing exceptional customer experience while providing personal loan solutions.Key ResponsibilitiesGreet and assist customers, receive and process credit and employment...


  • Lancaster, Pennsylvania, United States Navy Times Full time

    About UsNavy Times is a leading provider of financial services, dedicated to delivering exceptional customer experiences. We value our employees and customers, and strive for excellence in everything we do.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Loan Consultant II, you will be responsible for...


  • Lancaster, Pennsylvania, United States GENUINE PARTS COMPANY Full time

    SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.• Places customer orders via telephone, fax, email, electronic methods, or walk in...


  • Lancaster, Pennsylvania, United States The UPS Store Full time

    {"title": "Part Time Customer Service", "description": "Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service to our walk-in customers and telephone...


  • Lancaster, Pennsylvania, United States Transdev Full time

    About TransdevTransdev is a leading provider of transportation services, operating in 19 countries and employing over 101,000 team members worldwide. As a global mobility company, we deliver safe, reliable, and innovative solutions that serve the common good.We are Now Hiring a Customer Service RepresentativeTransdev is proud to offer:$ / hourAn attractive...


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Lancaster General Health. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to our patients, families, and visitors.Key ResponsibilitiesProvide a warm and welcoming environment for all guestsProactively approach...


  • Lancaster, Pennsylvania, United States Eden Resort & Suites Full time

    Guest Services Representative Job OverviewThe Guest Services Representatives play a crucial role in ensuring that our guests at Eden Resort & Suites receive exceptional service throughout their stay. This position is dedicated to fostering a welcoming atmosphere for visitors through superior interactions, concierge assistance, administrative tasks, and...


  • Lancaster, Pennsylvania, United States Eden Resort & Suites Full time

    Guest Services Representative Job OverviewThe Guest Services Representatives play a crucial role in ensuring exceptional customer satisfaction for our guests at Eden Resort & Suites. This position is centered around fostering a welcoming atmosphere through effective communication, concierge support, administrative tasks, and various other responsibilities.As...


  • Lancaster, Pennsylvania, United States Bcipkg Full time

    {"title": "Customer Service Representative", "description": "**Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at BCIpkg. As a key member of our sales team, you will be responsible for processing sales information through the quotation, order entry, and delivery stages for internal and external customers.**Key...


  • Lancaster, Pennsylvania, United States Republic Finance Full time

    About the Role We are seeking a motivated and ambitious individual to join our team as an Entry-Level Financial Services Representative. As a key member of our growing financial services company, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. Responsibilities * Earn a competitive salary of...


  • Lancaster, Pennsylvania, United States Staffing Service USA Full time

    Staffing Service USA is seeking a highly organized and customer-focused Receptionist to join our team. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment. The Receptionist will be responsible for greeting guests, answering phone calls, and performing administrative...


  • Lancaster, Pennsylvania, United States Mister Car Wash Full time

    About Mister Car WashMister Car Wash is a dynamic and fast-paced environment where you can grow your career and achieve your goals. With new stores in development, we have opportunities for every team member to advance their career.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a...


  • Lancaster, Pennsylvania, United States Prestige Color Full time

    About Prestige ColorWe are a busy commercial printing company dedicated to delivering high-quality printing solutions to our clients. As a key member of our team, you will play a vital role in ensuring the smooth operation of our fulfillment services.Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our part-time Fulfillment...

  • Team Member

    7 days ago


    Lancaster, Pennsylvania, United States Taco Bell Full time

    Job DetailsJob Title: Team MemberJob Location: Lincoln Hwy - Lancaster, PAPosition Type: Team MemberSalary Range: UndisclosedResponsibilitiesCustomer ServicePresents a neat, clean appearance, in company uniformGreets each customer they encounter with a smile and a word of welcome or departureMaintains a clean and safe environment for customersServes...


  • Lancaster, Pennsylvania, United States LANCASTER FARM FRESH COOP INC Full time

    About UsLancaster Farm Fresh Co-op is a nonprofit organic farmers' cooperative of over 100 Lancaster County, Pennsylvania farmers. We focus on creating healthy, high-quality foods from our highly maintained and enriched soils on our small-scale family farms.The Perks of Working with UsWe offer medical, dental, and vision coverage to our employees.We provide...