Current jobs related to Credit Servicing Specialist - Phoenix, Arizona - First Citizens Bank

  • Credit Specialist

    1 week ago

    Phoenix, Arizona, United States First Citizens Bank Full time

    Job SummaryFirst Citizens Bank is seeking a skilled Credit Specialist to join our team. As a Credit Specialist, you will be responsible for producing loan approval packages and ensuring they are completed and booked timely and with practices that meet SVB policies/procedures in terms of timeliness, completeness, consistency, and accuracy.Key...

  • Credit Specialist

    2 days ago

    Phoenix, Arizona, United States First Citizens Bank Full time

    Overview:As a Credit Specialist at First Citizens Bank, you will play a vital role in the Global Fund Banking (GFB) team, enabling a seamless loan approval package production process. This hybrid role requires collaboration with colleagues in GFB Portfolio Management and direct work with SVB's Middle Office and Loan Closers to ensure timely and accurate loan...

  • Bilingual Credit Analyst

    4 weeks ago

    Phoenix, Arizona, United States Credit Acceptance Full time

    About the RoleCredit Acceptance is seeking a highly skilled Bilingual Credit Analyst to join our team. As a Bilingual Credit Analyst, you will play a critical role in helping us achieve our goal of providing exceptional customer service and driving business growth.Key ResponsibilitiesHandle phone calls from stakeholders, resolving open requirements on...

  • SVB Credit Servicing Specialist I Hybrid

    2 weeks ago

    Phoenix, Arizona, United States First Citizens Bank Full time

    Job Title: SVB Credit Servicing Specialist I HybridThis is a hybrid role that requires working outside of a company office, with a focus on virtual work from home office. As a Credit Servicing Specialist I Hybrid, you will be part of the Credit Servicing Team, which is responsible for ensuring accurate servicing and funding of all existing loans.Key...

  • Credit Policy and Risk Management Specialist

    3 days ago

    Phoenix, Arizona, United States City National Bank Full time

    Credit Policy and Risk Management SpecialistAt City National Bank, we are seeking a highly skilled Credit Policy and Risk Management Specialist to join our team. As a key member of our Credit Policy Committee, you will be responsible for developing and implementing credit policies and procedures that align with our bank's risk management objectives.Key...

  • Campus Financial Services Specialist

    2 weeks ago

    Phoenix, Arizona, United States Desert Financial Credit Union Full time

    Job SummaryThe Campus Financial Services Specialist is a key role in growing and retaining student membership and expanding overall business growth for the credit union within the university community. This position requires strong presentation abilities, financial acumen, and interpersonal skills to build awareness and develop trusted advisor relationships...

  • Credit Assistance Specialist

    1 month ago

    Phoenix, Arizona, United States Bank of America Full time

    Job Summary:This role is responsible for providing credit assistance and solutions to our clients. As a Credit Assistance Specialist, you will be handling primarily outbound calls for credit products at any stage of delinquency or risk, including pre-charge off, and recovery.Key Responsibilities:Reach out to delinquent clients to secure payment and determine...

  • Credit Assistance Specialist Home Loans

    3 weeks ago

    Phoenix, Arizona, United States Bank of America Full time

    Job Title: Credit Assistance Specialist Home LoansAt Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert guidance. As a Credit Assistance Specialist Home Loans, you will play a critical role in providing exceptional customer service and support to our clients, helping them navigate...

  • Credit Assistance Professional

    2 weeks ago

    Phoenix, Arizona, United States The Bank of America Corporation Full time

    About the RoleWe are seeking a skilled Credit Assistance Specialist to join our team at The Bank of America Corporation.Key ResponsibilitiesSupport customers with credit-related inquiries and issuesCollaborate with cross-functional teams to resolve complex credit mattersDevelop and maintain knowledge of credit products and servicesProvide exceptional...

  • Credit Specialist

    2 weeks ago

    Phoenix, Arizona, United States Federal Deposit Insurance Corporation (FDIC) Full time

    Job SummaryThis position is located in the Division of Risk Management Supervision, San Francisco Region of the Federal Deposit Insurance Corporation and is responsible for conducting and providing advisory services for the review of asset quality and classification of credits with regard to an FDIC Risk Management Examination.The duty location is determined...

  • Commercial Credit Analyst

    4 weeks ago

    Phoenix, Arizona, United States The Bank of America Corporation Full time

    About the RoleWe are seeking a highly skilled Commercial Credit Specialist to join our team at The Bank of America Corporation. As a key member of our operations team, you will play a critical role in ensuring the smooth functioning of our financial services.Key ResponsibilitiesMonitor and analyze credit data to identify potential risks and...

  • Consumer Loan Specialist

    3 weeks ago

    Phoenix, Arizona, United States Copper State Credit Union Full time

    About the RoleWe are seeking a highly motivated and results-driven Consumer Loan Specialist to join our team at Copper State Credit Union. As a Consumer Loan Specialist, you will be responsible for providing exceptional service to our members by assisting them with their loan needs and providing guidance on our various loan products.Key...

  • Credit Servicing Specialist I Hybrid

    3 days ago

    Phoenix, Arizona, United States First Citizens Bank Full time

    Job SummaryThis is a hybrid role, with the expectation that time working will regularly take place outside of a company office. The Credit Servicing Specialist I Hybrid will work mainly from a virtual home office, collaborating with the front office and operations teams to ensure accurate servicing and funding of all existing loans.ResponsibilitiesAid the...

  • Consumer Loan Specialist

    1 month ago

    Phoenix, Arizona, United States Copper State Credit Union Full time

    About the RoleCopper State Credit Union is seeking a highly motivated and results-driven Consumer Loan Specialist to join our team. As a Consumer Loan Specialist, you will play a critical role in helping our members achieve their financial goals by providing exceptional service and guidance throughout the lending process.Key ResponsibilitiesInterview members...

  • Credit Service Representative

    2 weeks ago

    Phoenix, Arizona, United States Xactus Full time

    About XactusXactus is a leading verification innovator for the mortgage industry, providing a 360° approach to verification across workflows. With over 6,500 clients, we work closely with lenders to meet consumer demands for a modern mortgage experience with industry-leading speed, reliability, and accuracy.Job SummaryWe are seeking a skilled Credit Service...

  • Credit Service Representative

    1 week ago

    Phoenix, Arizona, United States Xactus Full time

    Job SummaryWe are seeking a skilled Credit Service Representative to join our team at Xactus. As a Credit Service Representative, you will be responsible for providing exceptional customer service to our clients, utilizing your in-depth knowledge of company products and services. Key ResponsibilitiesProvide customer-centric service in line with company...

  • Credit Service Representative

    4 weeks ago

    Phoenix, Arizona, United States Xactus Full time

    About XactusXactus is a leading verification innovator for the mortgage industry, serving over 6,500 clients across the U.S. with 12 operation centers. We provide a 360° approach to verification, enabling lenders to meet consumer demands for a modern mortgage experience with industry-leading speed, reliability, and accuracy.Job SummaryWe are seeking a...

  • Technical Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States OneAZ Credit Union Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at OneAZ Credit Union. As a Technical Support Specialist, you will be responsible for installing, modifying, and repairing computer hardware and software systems.Key Responsibilities:Analyze system performance and troubleshoot issuesProvide...

  • Technical Support Specialist

    1 week ago

    Phoenix, Arizona, United States OneAZ Credit Union Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at OneAZ Credit Union. As a Technical Support Specialist, you will be responsible for installing, modifying, and repairing computer hardware and software systems. You will analyze system performance, troubleshoot issues, and provide technical assistance and training to system...

  • Construction Credit Specialist

    3 weeks ago

    Phoenix, Arizona, United States Sonepar Full time

    Job Summary:We are seeking a highly skilled Construction Credit and Collections Analyst to join our team at QED. As a key member of our Credit and Sales teams, you will be responsible for providing exceptional customer experiences, managing shared mailbox workflow, and maintaining strong relationships with customers and branches.Key Responsibilities:Manage...

Credit Servicing Specialist

2 months ago

Phoenix, Arizona, United States First Citizens Bank Full time
About the Role

This is a hybrid role, with the expectation that time working will regularly take place outside of a company office. This role is mainly virtual work from home office.

As a Credit Servicing Specialist at First Citizens Bank, you will be part of a team that ensures accurate servicing and funding of all existing loans. You will be responsible for liaising between the front office and operations teams, working with the front office to understand and interpret key servicing requests for all loan types that SVB offers.

Key Responsibilities
  • Aids the front office in completing client servicing inquiries for existing loans.
  • Submits required information to Operations teams regarding advances, payments, loan payoffs, interest rate changes, etc. Client account inquiries would also entail creating performing interest rate calculations, pulling statements, submitting payoff letters/quotes, loan closures, ticklers, and completing loan research within the loan onboarding systems.
  • Participates in meetings, trainings, possible projects, and other duties as assigned by management.
  • Provides professional communication and timely responses with internal clients
Decision Making
  • Works within established procedures, processes and/or regulatory guidelines and utilizes authority credit matrix to level of determinations.
  • Basic judgement based on standard practices and procedures. Works with team and Supervisor for more complex decision impacts. Works within and follows established practices and procedures for resolving issues and completing tasks.
  • Credit Servicing builds a foundation of the bank, products, and organization. Credit Servicing also shares information with others within the group as to newly identified solutions or approaches to inquiries.
Requirements
  • Communication - Strong verbal and written/email communication/etiquette (clear, purposeful and empathetic)
  • Time Management
  • Multitasking Skills
  • Expertise in using effective problem solving and analytical skills with ability to handle and prioritize multiple tasks
  • Strong interpersonal skills with a team focused attitude
  • Ability to interpret loan documents including key servicing terms
  • Willing to develop and learn
  • Organizational Skills
  • Problem Solving
  • Accountability
  • Pro-active/Initiative - displays the appropriate sense of urgency
Qualifications
  • High School Diploma/GED with 1-3 years of related experience
  • Preferred Qualifications
    • Associate Degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience
    • Knowledge of basic banking policies and procedures
    • Knowledge of virtual production environment
    • Proficient on Microsoft Office (Outlook, Word, Excel, PowerPoint and Teams Communicator)