Change Management Specialist

2 weeks ago

Columbus, Ohio, United States CapTech Full time
Change Management Specialist
Full-time
CapTech is a distinguished consulting firm that partners with clients to unlock potential through innovative technology solutions. Our team is dedicated to delivering exceptional results and fostering strong relationships that endure over time.

We collaborate with a diverse range of clients, including Fortune 100 companies, mid-sized businesses, and government entities across the nation.

Key Responsibilities:
As a Change Management Specialist, your role will encompass the following:

  • Emphasizing the human aspect of transformation, focusing on modifications to business processes, systems, and technologies.
  • Quickly gaining insight into client challenges and technological landscapes to provide informed guidance to stakeholders while spearheading change initiatives.
  • Building robust relationships with clients and project stakeholders.
  • Crafting detailed change management strategies to facilitate complex transformation projects. These strategies may involve communication, sponsorship, stakeholder engagement, learning and development, and measurement.
  • Planning, organizing, and monitoring the execution of project activities that support change management initiatives (e.g., training sessions, project presentations, stakeholder interviews, etc.).
  • Producing high-quality deliverables, including but not limited to:
    • Utilizing data collection and analysis for developing recommendations.
    • Conducting assessments to evaluate change impact and readiness, ensuring the effectiveness of change tactics.
    • Drafting clear and concise communications tailored to various stakeholder groups.
  • Assessing and managing stakeholders, implementing engagement strategies to align their interests with initiatives and leverage their influence to enhance adoption.
  • Designing and executing learning strategies that adhere to adult learning principles, incorporating alternatives to traditional training methods such as e-learning and self-directed approaches.
  • Facilitating train-the-trainer sessions and delivering end-user training as necessary.

Minimum Qualifications:
A Bachelor’s degree or an equivalent combination of education and experience.
4+ years of experience in delivering enterprise-level change management within large organizations.
Proficiency in MS Office or Google applications.
Strong business writing skills suitable for various audiences (e.g., executive summaries).

Exceptional written and verbal communication skills effective at all organizational levels (e.g., stakeholder interviews, focus group facilitation, sponsor updates).

Ability to establish credibility and trust with clients through outstanding interpersonal and communication skills.

Demonstrated knowledge and application of change management methodologies and tools.

At CapTech, we are committed to providing our employees with a fulfilling and rewarding career path. We offer a variety of career development opportunities tailored to your skills and interests.

Benefits Include:
CapFlex – An employee-first approach that supports remote and hybrid work arrangements, allowing for daily flexibility while serving our clients.
Learning & Development – Programs offering certification and tuition support, digital learning courses, mentorship, and skill development paths.
Modern Health – A mental health platform providing 1:1 care, group support sessions, and self-service resources for employees and their families.
Carrot Fertility – Comprehensive fertility and family-forming benefits for all paths to parenthood, including adoption and surrogacy.
Fringe – A stipend program for personalized lifestyle benefits, enabling employees to choose benefits that matter most to them.
Employee Resource Groups – Committees that promote diversity and inclusion within our operations.
Philanthropic Partnerships – Opportunities to engage in community support projects.
401(k) Matching – Generous matching to help build financial wellness.

CapTech is an equal opportunity employer dedicated to fostering a culture of equality, inclusion, and fairness. We strive to create a diverse environment where every employee is encouraged to contribute their unique ideas and experiences.

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